We have an exciting opportunity for a Quality Team Admin Support to join our Clinical Governance Quality Team at Lexicon House . WORKING PATTERN Monday and Thursday (15 hours) Pay Rate £14.29 per hour JOB PURPOSE: To provide efficient administrative and clerical support to the team, helping manage complaints, significant events and related records effectively. Key Responsibilities Provide admin support to the Clinical Governance and Quality Team. Handle calls from patients, external agencies and colleagues. Log complaints and significant events on Datix. Support complaint, incident, audit and trend reporting. Liaise with PALS, advocacy services, NHS England, NHS111, professional bodies and the Ombudsman. Ensure consent and restricted access requirements are followed. Support evidence collation, investigations, SARs and LFPSE uploads. Take minutes, provide incident feedback and complete general admin duties. About You Qualifications Essential: Level 2 English
Quality Team Admin Support employer: Local Care Direct
Local Care Direct is an exceptional employer that prioritises the well-being of its staff and the communities they serve. With a strong focus on professional development, employees are encouraged to grow their skills in a supportive environment while contributing to meaningful health outcomes in Kirklees. The collaborative work culture fosters innovation and dedication, making it a rewarding place to advance your career in healthcare management.
