Local Care Direct in Huddersfield is seeking a Contact Centre Team Leader to supervise a busy operations team at Bradley Contact Centre, ensuring safe, timely and compassionate care for patients.
The role oversees staff performance, training, and adherence to quality and absence policies, with shift patterns across day and evening hours and non-hybrid working.
Competitive hourly rates (£14.94–£15.94) apply, with a rota that covers 4-week cycles; 25 days leave and wellbeing benefits are available.
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Contact Centre Team Leader – Patient Care & Performance employer: Local Care Direct
Local Care Direct is an exceptional employer that prioritises the well-being of its staff and the communities they serve. With a strong focus on professional development, employees are encouraged to grow their skills in a supportive environment while contributing to meaningful health outcomes in Kirklees. The collaborative work culture fosters innovation and dedication, making it a rewarding place to advance your career in healthcare management.
