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- Tasks: Lead a team and manage operations at a healthcare contact centre.
- Company: Dynamic healthcare service provider in Bradley.
- Benefits: Comprehensive training, NHS discounts, and flexible working hours.
- Why this job: Make a difference in healthcare while developing your leadership skills.
- Qualifications: Experience in healthcare management and flexibility for 24/7 shifts.
- Other info: Join a supportive team with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare service provider in Bradley is looking for a Duty Manager to oversee operations at the contact centre. The role involves leading a team, managing performance, and ensuring compliance with CQC standards. Candidates should have experience in healthcare management and the ability to work flexible hours in a 24/7 environment. Benefits include comprehensive staff training and NHS discounts.
24/7 Duty Manager – Health Care Contact Centre Lead in Bradley employer: Local Care Direct
Contact Detail:
Local Care Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Duty Manager – Health Care Contact Centre Lead in Bradley
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership skills. Think about examples from your past experience where you've successfully managed a team or improved performance. We want you to shine when discussing how you can lead a contact centre effectively!
✨Tip Number 3
Show your passion for healthcare! When you get the chance to chat with potential employers, make sure to express why you're excited about working in this field. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won't find anywhere else. Let's get you that Duty Manager position!
We think you need these skills to ace 24/7 Duty Manager – Health Care Contact Centre Lead in Bradley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in healthcare management and any relevant leadership roles. We want to see how your skills align with the Duty Manager position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our contact centre. Share specific examples of how you've led teams and ensured compliance with standards in previous roles.
Showcase Your Flexibility: Since this role requires working flexible hours, let us know about your availability and willingness to adapt. Highlight any past experiences where you successfully managed shifts or worked in a 24/7 environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Local Care Direct
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare management and CQC standards. Familiarise yourself with the specific challenges faced in a 24/7 contact centre environment, as this will show that you're not just interested in the role but also understand its demands.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you managed performance issues or implemented changes that improved operations. This will demonstrate your capability to lead effectively in a high-pressure setting.
✨Flexibility is Key
Since the role requires working flexible hours, be ready to discuss your availability and willingness to adapt. Highlight any previous experience you have in similar roles where flexibility was essential, as this will reassure them that you can handle the demands of a 24/7 operation.
✨Engage with Questions
Prepare thoughtful questions about the company culture, team dynamics, and training opportunities. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Plus, it makes for a more engaging conversation!
