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- Tasks: Provide urgent care through telephone triage and remote consultations.
- Company: Local Care Direct, a community-focused non-profit healthcare provider.
- Benefits: Competitive hourly rate, NHS pension, 25 days annual leave, and discounts.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Registered Nurse or equivalent with experience in triage and remote consultations.
- Other info: Opportunities for professional development and a positive working environment.
The predicted salary is between 29 - 38 £ per hour.
Local Care Direct is a non-profit Social Enterprise operating 24/7 to provide primary and urgent health care services across West Yorkshire.
Salary: £29.02 per hour - £37.73 out of hours
Location: Local Care Direct, Unit 2, Longbow Close, Pennine Business Park, Huddersfield, HD2 1GQ
Shifts Available: Shifts available across a 4 week rolling rota
Main duties of the job
The advanced clinical practitioner will support the Urgent Community Response (UCR) services mission to deliver interventions within a 2-hour timeframe, either through face-to-face visits by partner clinicians or remote management. The advanced clinical practitioner will be an integral member of the clinical team to deliver high-quality patient care, involving the use of technology to conduct remote consultations for patients referred into the service. The advanced clinical practitioner will have a strong interest in complex triage and is skilled in remote consultations and confident in managing acutely unwell patients. The advanced clinical practitioner will strive to make a real difference by helping patients stay independent and avoid unnecessary hospital admissions.
About us
Nothing matters to us more than people - The way we treat our patients and the people who work for us; the way we do things and our commitment to keeping our promises are what we value most. We do what we say we will do and we do it well - Local Care Direct is a Social Enterprise organisation providing a wide range of healthcare services in Yorkshire. We are a community-owned organisation, independent from the NHS, and committed to putting patients first.
Benefits
- NHS Pensions
- NHS Discounts (Blue light card)
- 25 days (pro rata) annual leave plus bank holidays, increasing by one day for each completed year of service, up to a maximum of 30 days
- Modern working environment with a positive atmosphere
- Health & Wellbeing group to support staff
- Supportive and Friendly team
- Annual Awards focused on raising money to support local charity
- Opportunity to build a clinical portfolio in face to face, ED Streaming, Walk in Centre, Urgent Treatment centre, home visiting and telephone/video consultation
Job responsibilities
To find out more about this exciting opportunity, please refer to the attached job description. This can be downloaded at any time.
Experience
- Evidence of a range of clinical experience, working independently in a healthcare role.
- Evidence of experience of triage, by telephone or face-to-face
- Continued professional and personal development.
- Experience of mentorship, leadership & research in clinical practice.
- Experience of working in more than one clinical setting.
- Minimum of 1 year experience in practice post qualification.
- Experience of working in primary/urgent care.
- Experience of managing paediatrics
- Experience of managing minor illness.
- Experience of managing chronic disease.
- Experience of managing geriatrics.
- Experience of telephone/video remote consultation.
Qualifications
- One of the following: 1st level Registered Nurse or equivalent professional qualification/registration with a professional body, MSc/Post Graduate diploma in Advanced practice, Paramedic HPC registration MSc/Post Graduate diploma in Advanced practice or Pharmacy GPhC Registration MSc/Post Graduate diploma in Advanced practice
- Independent & Supplementary prescribing qualification
- Spotting the sick child qualification
- Chronic disease management qualification
Knowledge & Skills
- Effective communication skills: verbal, written and non-verbal.
- Professionally accountable for clinical practice.
- Knowledge of current clinical and professional issues.
- Up-to-date knowledge of health agenda and health inequalities (local and national).
- Innovative approach to practice.
- Aware of the impact of evidence-based practice.
- Able to develop self and others.
- Able to work effectively within and contribute to team working.
- Aware of impact of change on self and service.
- Experience of change management.
- Evidence of previous contribution to service change or improvement.
- Evidence of development of others in previous roles.
- SystmOne Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Advanced Clinical Practitioner - Telephone Triage employer: Local Care Direct
Contact Detail:
Local Care Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advanced Clinical Practitioner - Telephone Triage
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field, especially those who work in urgent care or triage. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or colleagues can help you feel more confident. Focus on showcasing your experience in triage and remote consultations, as these are key for the role.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're serious about joining the team!
✨Tip Number 4
Stay updated on industry trends! Knowing the latest in healthcare technology and patient care can give you an edge in interviews. Plus, it shows you're committed to continuous learning, which we value at Local Care Direct.
We think you need these skills to ace Advanced Clinical Practitioner - Telephone Triage
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Advanced Clinical Practitioner. We want to see how you can contribute to our mission of delivering high-quality patient care.
Showcase Your Experience: Don’t hold back on sharing your clinical experience, especially in triage and remote consultations. We’re looking for someone who’s confident in managing acutely unwell patients, so let us know how you’ve done this in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Local Care Direct
✨Know Your Triage Inside Out
Make sure you brush up on your triage skills and be ready to discuss your experience with both telephone and face-to-face consultations. Be prepared to share specific examples of how you've managed acutely unwell patients and the outcomes of those situations.
✨Showcase Your Communication Skills
Effective communication is key in this role, especially when conducting remote consultations. Practice articulating your thoughts clearly and concisely, and think about how you can demonstrate your verbal and non-verbal communication skills during the interview.
✨Demonstrate Your Commitment to Patient Care
Local Care Direct values patient-first approaches, so be ready to discuss how you've put patients at the centre of your practice. Share stories that highlight your dedication to improving patient outcomes and your innovative approaches to care.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your clinical judgement and decision-making skills. Think through potential scenarios you might face as an Advanced Clinical Practitioner and how you would handle them, focusing on your ability to work under pressure and make quick decisions.