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- Tasks: Lead and oversee the Climate, Environment & Customer Service Directorate.
- Company: Join one of the largest councils in the South East, making a real impact.
- Benefits: Enjoy hybrid working and a competitive pay of around £1,300 per day.
- Why this job: Be part of transformative change in local government and drive significant improvements.
- Qualifications: Must have extensive leadership experience at Executive Director level in relevant service areas.
- Other info: Ideal for those passionate about climate change and customer service excellence.
One of the largest councils in the South East is currently looking to recruit to a senior leadership position. Interim Executive Director Climate, Environment & Customer Service to take the lead and oversight of their Climate, Environment & Customer Service Directorate. This role is a critical role for the authority and as such requires someone who has worked at Executive Director level with extensive leadership experience in all or some of the following service areas:
- Environment
- Highways/Transport
- Customer Services
You will need to bring a strong commercial focus, as well as Senior Local Government Officer experience with significant corporate leadership, as well as a track record of driving major change and transformation, and dealing with members.
Extensive leadership experience in the relevant service areas.
Experience in driving major change and transformation.
Pay range and compensation package: The role will pay circa £1,300 per day. Hybrid working.
Interim Executive Director - Customer Services employer: Local Authority
Contact Detail:
Local Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Executive Director - Customer Services
✨Tip Number 1
Network with professionals in local government and related sectors. Attend industry events or webinars where you can meet current or former Executive Directors to gain insights and potentially get referrals.
✨Tip Number 2
Research the specific council's recent initiatives and challenges in the Climate, Environment, and Customer Service areas. This knowledge will help you tailor your discussions and demonstrate your understanding of their needs during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in driving change and transformation. Have concrete examples ready that showcase your leadership skills and how you've successfully managed similar projects in the past.
✨Tip Number 4
Engage with current employees or stakeholders of the council on platforms like LinkedIn. This can provide you with insider information about the organisational culture and expectations, which can be invaluable during the interview process.
We think you need these skills to ace Interim Executive Director - Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive leadership experience, particularly in the areas of Environment, Highways/Transport, and Customer Services. Use specific examples to demonstrate your track record in driving major change and transformation.
Craft a Compelling Cover Letter: In your cover letter, address the key responsibilities of the role. Emphasise your commercial focus and your experience as a Senior Local Government Officer. Be sure to convey your passion for the position and how you can contribute to the council's goals.
Highlight Relevant Achievements: When detailing your experience, focus on quantifiable achievements that showcase your ability to lead and transform services. Mention any successful projects or initiatives you've led that align with the council's objectives.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Local Authority
✨Demonstrate Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led teams or projects, particularly in the areas of Environment, Highways/Transport, and Customer Services.
✨Showcase Change Management Skills
Since this role involves driving major change and transformation, come equipped with examples of how you've managed significant changes in past positions. Discuss the strategies you employed and the outcomes achieved.
✨Understand Local Government Dynamics
Familiarise yourself with the current challenges and opportunities within local government, especially in the South East. Being able to speak knowledgeably about these issues will demonstrate your commitment and understanding of the sector.
✨Prepare for Member Engagement Scenarios
As the role involves dealing with members, think about how you would approach various scenarios involving member engagement. Prepare to discuss your communication style and how you build relationships with stakeholders.
