At a Glance
- Tasks: Join our Lettings team to manage relationships with Landlords, Tenants, and Contractors.
- Company: loc8me is a dynamic student lettings company focused on exceptional accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development.
- Why this job: Be part of an ambitious company that values innovation and teamwork in a vibrant culture.
- Qualifications: Excellent communication and organisational skills; experience in lettings preferred.
- Other info: Work hours are 9am to 5.30pm, with occasional Saturdays; driving licence required.
The predicted salary is between 24000 - 36000 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us:
- You’ll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You’ll be part of an audaciously ambitious and growing company
- You’ll be working alongside great people
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Manage communications via phone, email, Live Chat, and WhatsApp
- Maintain lettings compliance knowledge and conduct Right to Rent checks
- Receive and process new enquiries from Tenants and Landlords
- Advertise properties and proactively contact our database of potential Tenants
- Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
- Negotiate offers between Landlords and Tenants
- Assist the Asset Management team during the busy changeover period
- Assist with marketing events
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Lettings Consultant employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the local rental market and trends. Understanding what students are looking for in accommodation will help you engage effectively with both landlords and tenants, showcasing your knowledge during interviews.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or taking part-time roles that require strong communication and relationship-building abilities, as these experiences will be beneficial in your application.
✨Tip Number 4
Research loc8me's values and culture. Tailor your conversations during interviews to reflect how your personal values align with theirs, particularly around innovation and customer service, to show you're a great fit for their team.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are crucial for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals, as this is key to the role. Be sure to express your enthusiasm for working with loc8me.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, compliance knowledge, and the ability to manage multiple tasks. These are essential for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Lettings Consultant.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to handle diverse customer needs and maintain positive relationships.
✨Demonstrate Your Communication Abilities
Excellent communication is crucial for this role. During the interview, focus on how you effectively communicate with different stakeholders, such as landlords and tenants. Practice articulating your thoughts clearly and confidently.
✨Research the Company and Its Values
Understand loc8me's vision and values before the interview. Familiarise yourself with their approach to student lettings and think about how your personal values align with theirs. This will show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Prepare for scenarios related to lettings, such as managing tenant complaints or negotiating offers, and think through your responses in advance.