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- Tasks: Join our Lettings team to manage relationships and ensure exceptional service for Landlords and Tenants.
- Company: loc8me is a dynamic student lettings company focused on providing top-notch accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development in a flexible work environment.
- Why this job: Be part of an ambitious company that values innovation and teamwork while making a real impact.
- Qualifications: Strong communication and organisational skills; experience in lettings preferred but not essential.
- Other info: Work hours are 9am-5:30pm weekdays with occasional Saturdays; driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensuring the Tenant and Landlord experience is exceptional
- Managing communications via phone, email, Live Chat, and WhatsApp
- Maintaining lettings compliance knowledge and conducting Right to Rent checks
- Receiving and processing new enquiries from Tenants and Landlords
- Advertising properties and proactively contacting our database of potential Tenants
- Registering applicants, arranging viewings, conducting viewings, and providing feedback to Landlords
- Negotiating offers between Landlords and Tenants
- Assisting the Asset Management team during the busy changeover period
- Assisting with marketing events
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Lettings Consultant employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the student lettings market. Understanding current trends, popular areas, and what students are looking for in accommodation will give you an edge during interviews. This knowledge will help you engage in meaningful conversations with potential employers.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. Building relationships can lead to valuable insights and even job referrals, which can be crucial in landing a position with us.
✨Tip Number 3
Showcase your customer service skills in any interactions you have. Whether it's through social media or networking events, demonstrate your passion for providing excellent service. This will resonate well with us, as we value a customer-first approach in our Lettings team.
✨Tip Number 4
Prepare for role-specific scenarios that may come up during interviews. Think about how you would handle tenant inquiries, manage viewings, or negotiate offers. Being able to articulate your thought process and solutions will impress us and show your readiness for the role.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are key for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals, as this is crucial for the position.
Showcase Your Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully managed communications in previous roles, especially in a customer-facing environment.
Highlight Your Initiative: Demonstrate your self-motivation and ability to work independently. Share instances where you took the initiative to solve problems or improve processes in your past experiences.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to handle diverse customer needs and resolve issues effectively.
✨Demonstrate Your Communication Abilities
Excellent communication is crucial for this role. During the interview, focus on how you can build relationships with Landlords, Tenants, and Contractors. Practice articulating your thoughts clearly and confidently, as this will reflect your suitability for the position.
✨Research loc8me and the Industry
Familiarise yourself with loc8me's mission and values, as well as current trends in the lettings market. This knowledge will not only impress your interviewers but also help you tailor your responses to align with the company's goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Prepare for scenarios related to tenant and landlord interactions, and think about how you would handle various situations to demonstrate your proactive approach.
