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- Tasks: Lead a team to deliver exceptional service in student lettings and asset management.
- Company: Join loc8me, a rapidly growing student lettings company with a focus on innovation.
- Benefits: Enjoy personal development opportunities, competitive salary, and a dynamic work environment.
- Why this job: Be part of an ambitious team making a real difference in student accommodation.
- Qualifications: Experience in lettings and asset management with strong communication skills.
- Other info: Flexible working hours and a supportive team culture await you.
The predicted salary is between 36000 - 60000 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Branch Manager, you will be responsible for leading a team of Lettings Consultants and Asset Managers. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us
- You’ll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You’ll be part of an audaciously ambitious and growing company
- You’ll be working alongside great people
Your responsibilities will include
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensuring the Tenant and Landlord experience is exceptional
- Managing all aspects of asset management and lettings performance across the portfolio
- Providing initial and ongoing training to all team members
- Reviewing and auditing asset management and portfolio performance
- Running compliance reports on a weekly basis
- Managing & Supporting Asset Managers with utility management
- Building & maintaining effective working relationships with the central teams
- Managing in-tenancy legal notices when required
- Introducing and educating new legislation requirements and HMO licensing to Landlords when required
- Supporting asset managers with investment advice on landlords' current and new portfolios
- Complaints Handling
- Proactively creating and converting new landlord and investor leads
- Networking to create opportunities
- Managing the marketing and advertising of the portfolio
- Managing marketing events alongside Marketing Manager
- Auditing Lettings Spreadsheet and branch performance
- Delivering weekly lettings reports to the Operations Manager
- Carrying out regular landlord meetings
- Auditing inspection process and reports
- Delivering monthly 1-2-1s
- Staff reviews and annual appraisals
- Setting Lettings KPIs and reviewing on a monthly basis with the Operations Manager
- Reviewing the branch's monthly profit and loss reports with the Operations Manager
- Responsible for organising office compliance, cleaning and upkeep
- Responsible for office cars, cleaning, organising MOTs, tax and repairs
- Responsible for organising the ordering of office refreshments
Skills required
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings and Asset Management
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details
- Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
- Bonus Scheme
- Driving licence required and personal car preferred
Area Manager in Leeds employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for the role shine through. Talk about why you love customer service and how you can contribute to creating exceptional experiences for landlords and tenants.
✨Tip Number 3
Prepare for interviews by researching loc8me and understanding their values. Think about how your experience aligns with their vision of providing industry-leading accommodation. Tailor your answers to show you’re the perfect fit for their ambitious team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our growing company. Let’s make it happen together!
We think you need these skills to ace Area Manager in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about delivering a first-class experience for both landlords and tenants.
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in lettings and asset management, and don’t forget to mention any relevant achievements that demonstrate your ability to lead a team effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with loc8me!
How to prepare for a job interview at loc8me
✨Know Your Stuff
Before the interview, make sure you understand loc8me's mission and values. Familiarise yourself with their approach to customer service and how they maintain relationships with landlords and tenants. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Communication Skills
As an Area Manager, you'll need to communicate effectively with a diverse range of people. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to connect with landlords, tenants, and contractors.
✨Be Ready to Discuss KPIs
Since the role involves managing lettings performance and setting KPIs, be prepared to discuss how you've previously tracked and improved performance metrics. Bring specific examples of how you've used data to drive results in your past roles.
✨Emphasise Your Team Leadership
You'll be leading a team of Lettings Consultants and Asset Managers, so highlight your leadership style and experience. Share stories about how you've motivated teams, provided training, and handled challenges. This will help them see you as a strong candidate for managing and developing their team.
