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- Tasks: Lead a dynamic team to deliver exceptional service in student lettings.
- Company: Join loc8me, a rapidly growing student lettings company with a vibrant culture.
- Benefits: Competitive salary, bonus scheme, and opportunities for personal development.
- Why this job: Make a real impact in the student accommodation sector while building strong relationships.
- Qualifications: Experience in lettings preferred; excellent communication and organisational skills required.
- Other info: Flexible working hours and a supportive team environment await you!
The predicted salary is between 42000 - 60000 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for a Branch Manager to lead our Leeds operations. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Branch Manager, you will be responsible for leading a team of Lettings Consultants and Asset Managers. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a 'get stuck in attitude'.
Key duties and requirements include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensuring the Tenant and Landlord experience is exceptional
- Managing all aspects of asset management and lettings performance across the portfolio
- Recruit new team members
- Provide initial and ongoing training to all team members
- Review and audit asset management and portfolio performance
- Run compliance reports on a weekly basis
- Manage & Support Asset Managers with utility management
- Build & maintain effective working relationships with the central teams
- Managing in-tenancy legal notices when required
- Introducing and educating new legislation requirements and HMO licensing to Landlords when required
- Support asset managers with investment advice on landlords' current and new portfolios
- Complaints Handling
- Proactively create and convert new landlord and investor leads
- Network to create opportunities
- Manage lettings administration process
- Manage the marketing and advertising of the portfolio
- Manage marketing events alongside Marketing Manager
- Audit Lettings Spreadsheet and branch performance
- Deliver weekly lettings reports to the Operations Manager
- Carry out regular landlord meetings
- Audit inspection process and reports
- Deliver monthly 1-2-1s
- Staff reviews and annual appraisals
- Set Lettings KPIs and review on a monthly basis with the Operations Manager
- Review the branch's monthly profit and loss reports with the Operations Manager
- Responsible for organising office compliance, cleaning and upkeep
- Responsible for office cars, cleaning, organising MOTs, tax and repairs
- Responsible for organising the ordering of office refreshments
Essential skills:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Additional information:
- Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
- Salary depending on experience
- Bonus Scheme
- Driving licence required and personal car preferred
- Job Types: Full-time, Permanent
- Experience: Property Industry: 2 years (preferred)
- Licence/Certification: ARLA Qualification (preferred)
- Work Location: In person
Think you are a good fit? Apply below now. To apply, please submit your CV and cover letter as prompted.
Branch Manager in Ledston employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Ledston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for customer service shine through. Share stories that highlight your experience and how you’ve gone above and beyond for clients in the past.
✨Tip Number 3
Research the company! Before any meeting, dive into loc8me’s values and recent news. This will help you tailor your conversation and show that you’re genuinely interested in being part of their ambitious team.
✨Tip Number 4
Don’t forget to follow up! After any interaction, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit for the Branch Manager position!
We think you need these skills to ace Branch Manager in Ledston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your experience in lettings and customer service, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for delivering exceptional experiences and how you can contribute to our vision at loc8me. Keep it engaging and personal, showing us why you're the perfect fit.
Show Off Your Communication Skills: As a Branch Manager, communication is crucial. In your application, demonstrate your ability to build relationships with diverse groups. Use clear and concise language to reflect your excellent organisational skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details. We can’t wait to hear from you!
How to prepare for a job interview at loc8me
✨Know Your Stuff
Before the interview, make sure you understand loc8me's mission and values. Familiarise yourself with their approach to customer service and how they manage relationships with landlords and tenants. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication skills and ability to motivate others. Think about specific situations where you’ve resolved conflicts or improved team performance.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult landlord or managing a complaint from a tenant. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's future plans, how success is measured for the Branch Manager role, or what challenges the Leeds branch currently faces. This shows your enthusiasm and strategic thinking.
