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- Tasks: Lead a team to deliver exceptional experiences for tenants and landlords in Exeter.
- Company: Join loc8me, a growing student lettings company with a vibrant culture.
- Benefits: Full-time role with a bonus scheme and opportunities for career growth.
- Why this job: Make a real impact in the property industry while building valuable relationships.
- Qualifications: 2 years of experience in the property industry preferred; strong communication skills essential.
- Other info: Dynamic work environment with regular training and support for your professional development.
The predicted salary is between 36000 - 60000 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for a Branch Manager to lead our Exeter operations. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Branch Manager, you will be responsible for leading a team of Lettings Consultants and Asset Managers.
Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
OverviewWe are seeking a Branch Manager to lead the Exeter operations, focusing on delivering exceptional tenant and landlord experiences and managing asset performance across the portfolio.
Key duties and requirements- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Managing all aspects of asset management and lettings performance across the portfolio
- Provide initial and ongoing training to all team members
- Review and audit asset management and portfolio performance
- Run compliance reports on a weekly basis
- Manage & Support Asset Managers with utility management
- Build & maintain effective working relationships with the central teams
- Managing in-tenancy legal notices when required
- Introducing and educating new legislation requirements and HMO licensing to Landlords when required
- Support asset managers with investment advice on landlords' current and new portfolios
- Complaints Handling
- Proactively create and convert new landlord and investor leads
- Network to create opportunities
- Manage the marketing and advertising of the portfolio
- Manage marketing events alongside Marketing Manager
- Audit Lettings Spreadsheet and branch performance
- Deliver weekly lettings reports to the Operations Manager
- Carry out regular landlord meetings
- Audit inspection process and reports
- Deliver monthly 1-2-1s
- Staff reviews and annual appraisals
- Set Lettings KPIs and review on a monthly basis with the Operations Manager
- Review the branch's monthly profit and loss reports with the Operations Manager
- Responsible for organising office compliance, cleaning and upkeep
- Responsible for office cars, cleaning, organising MOTs, tax and repairs
- Responsible for organising the ordering of office refreshments
Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
Bonus Scheme
Driving licence required and personal car preferred
Job Types: Full-time, Permanent
Ability to commute/relocate: Exeter EX2: reliably commute or plan to relocate before starting work (preferred)
Experience: Property Industry: 2 years (preferred)
Apply if you think you are a good fit
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Location Manager in Exeter employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Manager in Exeter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for customer service shine through. We want to see that ‘get stuck in’ attitude, so share your experiences and how you’ve gone above and beyond in previous roles.
✨Tip Number 3
Research is key! Before any meeting or interview, make sure you know the ins and outs of the company and its operations. This will not only impress but also help you tailor your conversation to show how you can contribute to their vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at loc8me. Don’t miss out on the opportunity to be part of something great!
We think you need these skills to ace Location Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your customer service experience and any leadership roles you've had, as these are key for us at loc8me.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering exceptional experiences for tenants and landlords. Share specific examples of how you've done this in the past.
Showcase Your Communication Skills: As a Branch Manager, you'll need to build relationships with a diverse range of people. In your application, demonstrate your excellent communication skills and give examples of how you've successfully managed relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at loc8me
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the property industry. Brush up on current legislation, HMO licensing, and asset management practices. This will not only show your expertise but also your commitment to delivering exceptional experiences for landlords and tenants.
✨Showcase Your People Skills
As a Branch Manager, building relationships is key. Prepare examples of how you've successfully managed relationships with landlords, tenants, and contractors in the past. Highlight your communication skills and your ability to handle complaints effectively.
✨Demonstrate Leadership Qualities
Be ready to discuss your experience in leading teams. Share specific instances where you've provided training or support to team members. This will illustrate your capability to manage and motivate a team of Lettings Consultants and Asset Managers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's vision, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
