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For Companies At a Glance
- Tasks: Manage rent arrears, support landlords, and maintain accounts with precision.
- Company: Join loc8me, a dynamic student lettings company revolutionising accommodation experiences.
- Benefits: Enjoy personal development opportunities and work in a supportive, innovative environment.
- Why this job: Be part of a growing team that values ambition and fosters great relationships.
- Qualifications: Experience in Credit Control and strong communication skills are essential.
- Other info: Office-based role in Loughborough with flexible weekend hours during peak times.
The predicted salary is between 28800 - 43200 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for a Credit Controller to join our ambitious Head Office accounts team. You will work directly with the Client Accounts Manager and Financial Director; the ideal candidate will have great attention to detail whilst also delivering a first-class service to both internal and external stakeholders. Working in a team, you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us:
- You’ll be part of a company that values innovation and alternative thinking.
- We invest in and value personal development.
- You’ll be part of an audaciously ambitious and growing company.
- You’ll be working alongside great people.
Your responsibilities will include:
- Managing and chasing rent arrears, which is a key part of this role.
- Starting legal proceedings, working with Solicitors and completing Claims online on behalf of the landlord.
- Managing and responding to emails.
- Monthly payment runs to landlords & contractors.
- Bank account management and reconciliation.
- Contract and let sheet auditing.
- Completing reports as and when required for landlords and management.
- Branch/landlord support, including regular meetings with the branch.
- Work closely with all departments across the business to resolve issues.
- Meet KPI’s set by Client Accounts Manager.
- General accounts and administration support to the Client Accounts Manager & Financial Director.
Minimum Requirements:
- Experience in Credit Control, taking a proactive role in managing and collecting rent arrears.
- Strong administration and organisational skills: being organised in a way that is easy for others to read and having a methodical and logical approach to all tasks.
- Technical skills: Proficient in using various software systems including Microsoft Packages, i.e. Excel, Word, Google Sheets.
- Communication skills: Confident in making calls and managing difficult situations.
- Self-motivated and able to work on own initiative.
- Ability to prioritise workload, work to deadlines, and adapt.
- Attention to detail: being accurate and having a high level of accuracy.
- Flexibility within a working role as there will be some weekend work during busy periods, especially the summer period.
Details:
- Hours of work: 9 am till 5.30 pm, Monday to Friday.
- Office based – in Loughborough.
- Seniority level: Entry level.
- Employment type: Full-time.
- Job function: Accounting/Auditing and Finance.
Credit Controller employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the student lettings market and the specific challenges faced by landlords and tenants. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Role-play scenarios where you might need to chase rent arrears or resolve disputes, as this will prepare you for the real-life challenges of the job.
✨Tip Number 3
Network with professionals in the finance and credit control sectors. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals.
✨Tip Number 4
Showcase your organisational skills by preparing a mock report or spreadsheet that demonstrates your attention to detail and proficiency with software like Excel. This can be a great talking point during your interview.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and showcases your strong administration and organisational skills. Use specific examples to demonstrate your attention to detail and ability to manage rent arrears.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at loc8me. Mention your proactive approach to managing credit control and your excellent communication skills, emphasising how you can build relationships with landlords and tenants.
Highlight Technical Proficiency: In your application, clearly state your proficiency in software systems, particularly Microsoft Excel and Google Sheets. Provide examples of how you've used these tools in previous roles to manage accounts or analyse data.
Showcase Flexibility and Initiative: Demonstrate your flexibility and willingness to work during busy periods, such as weekends. Mention any past experiences where you took the initiative to solve problems or improve processes in a team setting.
How to prepare for a job interview at loc8me
✨Showcase Your Attention to Detail
As a Credit Controller, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with landlords, tenants, and contractors, practice articulating your thoughts clearly. Prepare to share instances where you successfully managed difficult conversations or built strong relationships.
✨Familiarise Yourself with Relevant Software
Proficiency in software like Excel and Google Sheets is essential. Brush up on your skills and be ready to discuss how you've used these tools in previous roles to manage data or streamline processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to managing rent arrears or handling disputes, and outline how you would approach these situations effectively.
