At a Glance
- Tasks: Conduct compliance monitoring and ensure adherence to FCA regulations while improving customer outcomes.
- Company: Loans 2 Go Limited, a leader in alternative personal loans with a focus on fairness.
- Benefits: Up to £45,000 salary, hybrid working, performance bonuses, and extensive holiday options.
- Other info: Commitment to your professional development and a supportive work culture.
- Why this job: Join a dynamic team making a real difference in the financial services industry.
- Qualifications: Experience in compliance monitoring and strong understanding of FCA regulations required.
The predicted salary is between 45000 - 45000 £ per year.
Company Overview: Loans 2 Go Limited (L2G) is an industry leader in providing alternative, affordable personal loans; we aim to give lines of credit to those who mainstream lenders have neglected. We are growing and adapting fast; with over 20 years of operation nationwide, we have helped hundreds of thousands of customers and the business has transformed from a traditional high-street lender to a multi-channel, online loan provider. We are regulated by the Financial Conduct Authority and fully compliant with our obligations under Consumer Duty. We understand the importance of providing fair and transparent products and services as the key to unlocking a prosperous future for the business. We will continue to adapt, improve, and implement changes where required to improve our people, the business, and the overall quality of our customer experience.
Role: Reporting to the Head of Compliance, the Compliance Monitoring Analyst is responsible for delivering the organisation's risk-based Compliance Monitoring Programme. The role provides independent assurance that the business complies with FCA regulatory requirements and Consumer Duty obligations by assessing both process adherence and customer outcomes, identifying regulatory risks and opportunities for improvement, and supporting a strong culture of compliance.
Key responsibilities:
- Deliver risk-based compliance monitoring reviews in accordance with the annual Compliance Monitoring Plan.
- Conduct file reviews, call listening, system reviews and customer journey assessments.
- Assess compliance with FCA rules, Consumer Duty requirements, internal policies and procedures.
- Evaluate both process adherence and customer outcomes.
- Identify actual and potential consumer harm and assess root causes.
- Produce high-quality monitoring reports that clearly articulate findings, risks and recommendations.
- Assign RAG ratings and provide evidence-based conclusions.
- Present findings to senior stakeholders confidently and provide constructive challenge where regulatory risks are identified.
- Identify emerging trends and thematic issues and recommend process improvements to reduce regulatory risk and improve customer outcomes.
Skills & Experience:
Essential
- Experience within a Compliance Monitoring, Quality Assurance or Outcome Testing role.
- Strong understanding of FCA regulation.
- Experience within consumer credit, financial services or regulated lending.
- Ability to review customer files and interactions objectively.
- Strong report-writing skills.
- Ability to challenge stakeholders professionally and confidently.
- Excellent analytical and investigative skills.
Desirable
- Consumer Duty experience.
- Knowledge of CONC, DISP and SYSC requirements.
- Experience of vulnerable customer assessments.
- Previous experience conducting outcome testing.
- ICA, CISI or equivalent compliance qualification.
Salary: Up-to £45,000 per annum, dependant on skills and experience
Bonus: £300 per month, upon qualification of 6-month probation
Some benefits we offer:
- Hybrid Working Scheme
- Performance Dependent Bonus
- Dental Insurance
- Up to 33 days holiday inclusive of UK Bank Holidays
- Accrued Holiday Sellback and Carryover Scheme
- Milestone Service Reward Programme
- Life Insurance Cover
- Incapacity Insurance Cover
- Employee Assistance Programme
- Refer-a-friend Scheme
- Commitment to your Professional Learning and Development
Compliance Analyst in London employer: Loans 2 Go Limited
Loans 2 Go Limited (L2G) is an exceptional employer that prioritises employee growth and well-being, offering a hybrid working scheme and a comprehensive benefits package including up to 33 days of holiday and performance-dependent bonuses. Our dynamic work culture fosters innovation and collaboration, ensuring that every team member plays a vital role in our mission to provide fair and transparent lending solutions. Join us in a rewarding environment where your contributions directly impact the lives of our customers and the future of the business.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Analyst in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Loans 2 Go Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Analyst in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Loans 2 Go Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Loans 2 Go Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Loans 2 Go Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
