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- Tasks: Lead a team to deliver exceptional customer experiences in a premium footwear store.
- Company: Join Loake, a respected brand crafting quality shoes since 1880.
- Benefits: Enjoy competitive salary, bonuses, pension scheme, and generous staff discounts.
- Other info: Great career development opportunities in a stylish and professional environment.
- Why this job: Shape the success of a heritage brand while building lasting customer relationships.
- Qualifications: 2+ years in luxury retail management with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Lead an exceptional team in delivering an unparalleled customer experience for one of the UK’s most respected men’s footwear brands. At Loake, we’ve been crafting shoes of timeless style and exceptional quality since 1880. As Store Manager, you will be the custodian of our brand within your area, ensuring every customer interaction reflects our heritage, craftsmanship, and commitment to excellence. This is more than managing a shop floor. It’s about building lasting relationships with discerning customers, curating a memorable in-store experience, and upholding the highest standards. You’ll lead and develop a small, dedicated team, guiding them to deliver personalised service that encourages loyalty and reflects the best of Loake. With full responsibility for your store’s performance, you’ll have the autonomy to shape its success, supported by a leadership team who understand the demands – and rewards – of working for a premium heritage brand.
Your responsibilities will include:
- Leading by example to deliver outstanding customer care throughout the customer journey.
- Developing strategies to build lasting customer relationships and drive repeat business.
- Proactively cultivating new business connections within your local community.
- Coaching and mentoring your team to embody the values, style, and service standards of Loake.
- Maintaining impeccable visual presentation and merchandising in line with brand guidelines.
- Managing stock with accuracy, ensuring product availability while preserving exclusivity.
- Overseeing store operations to the highest professional and compliance standards.
- Representing Loake with professionalism and pride.
We are looking for:
- At least 2 years’ proven experience in luxury or premium retail store management.
- Strong leadership skills with the ability to inspire and develop high performing teams.
- Exceptional communication and interpersonal skills, with a natural ability to build rapport with customers.
- Commercial awareness and an understanding of the luxury consumer.
- Meticulous attention to detail and personal presentation.
- Confidence with Microsoft Office, EPOS systems, and clienteling tools.
- Ability to commute to the store within 30 minutes, due to keyholding responsibilities.
In return, we offer:
- Competitive salary and performance-based bonus structure.
- Company pension scheme.
- Uniform allowance.
- Generous staff discount.
- Career development opportunities within a prestigious and growing brand.
If you are a passionate retail leader who thrives in an environment where service, style, and substance matter, we’d be delighted to hear from you.
Store Manager in Manchester employer: Loake
Contact Detail:
Loake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join retail groups on social media, and don’t be shy about reaching out to current or former employees of brands you admire. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for retail shine through. Share stories that highlight your leadership skills and customer service experience. Remember, they want to see the real you!
✨Tip Number 3
Research the brand! Before any meeting, dive deep into Loake’s history, values, and products. Being knowledgeable about their heritage and craftsmanship will not only impress them but also help you tailor your approach to fit their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team. Don’t forget to follow up after applying – a little persistence can go a long way!
We think you need these skills to ace Store Manager in Manchester
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your love for Loake shine through! Share why you admire our heritage and craftsmanship, and how you can embody these values as a Store Manager. We want to see your enthusiasm for delivering exceptional customer experiences.
Highlight Your Leadership Skills: Make sure to showcase your experience in leading teams. Talk about how you've inspired and developed your team members in previous roles. We’re looking for someone who can motivate others and create a positive work environment, so don’t hold back!
Be Specific About Your Achievements: Use concrete examples to demonstrate your success in retail management. Whether it’s increasing sales, improving customer satisfaction, or enhancing store presentation, we want to hear about your accomplishments. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Loake family!
How to prepare for a job interview at Loake
✨Know the Brand Inside Out
Before your interview, dive deep into Loake's history and values. Understand their craftsmanship and what sets them apart in the luxury footwear market. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or improved customer service. Highlighting your leadership experience will demonstrate that you're ready to take on the responsibilities of a Store Manager.
✨Emphasise Customer Relationships
Be ready to discuss strategies you've used to build lasting relationships with customers. Share stories that illustrate your ability to create memorable experiences and drive repeat business. This is crucial for a role focused on delivering exceptional customer care.
✨Dress the Part
Since you're applying for a premium brand, make sure your personal presentation reflects that. Dress smartly and professionally for the interview. This shows that you understand the importance of style and attention to detail, which are key in the luxury retail sector.