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- Tasks: Lead a team to create exceptional customer experiences in a premium footwear store.
- Company: Join one of the UK’s most respected men’s footwear brands.
- Benefits: Competitive salary, performance bonuses, pension scheme, and generous staff discounts.
- Other info: Great opportunities for career progression in a stylish and dynamic environment.
- Why this job: Be part of a heritage brand and make a real impact on customer loyalty.
- Qualifications: Experience in luxury retail, strong leadership, and outstanding customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
Support the Store Manager in leading a team dedicated to delivering an exceptional customer experience for one of the UK’s most respected men’s footwear brands. As Assistant Manager, you will work alongside the Store Manager to uphold our heritage, craftsmanship, and commitment to excellence in every interaction. This is more than handling transactions; it’s about creating connections, building loyalty, and delivering a store experience that reflects the very best of Loake. You will play a pivotal role in both retaining our valued customers and introducing new ones to the brand, through relationship building, and exceptional service.
Your responsibilities will include:
- Delivering a warm, personalised welcome to every customer and ensuring their journey is memorable and seamless.
- Supporting the Store Manager in leading, motivating, and developing the team to achieve service excellence and sales goals.
- Building long term relationships with customers and attracting new customers through targeted engagement and events.
- Maintaining impeccable store presentation and visual merchandising in line with brand guidelines.
- Overseeing stock management and operational compliance.
- Taking full store leadership responsibility when the Store Manager is absent.
We are looking for:
- Previous supervisory or assistant management experience in luxury or premium retail.
- A proven ability to deliver outstanding customer service.
- Strong leadership and communication skills.
- Impeccable personal presentation and meticulous attention to detail.
- The ability to inspire trust and loyalty in customers.
In return, we offer:
- Competitive salary with performance-based bonus.
- Company pension scheme.
- Uniform allowance.
- Generous staff discount.
- Opportunities for career progression within a prestigious heritage brand.
If you are a motivated retail leader who thrives in an environment where service, style, and substance matter, we’d be delighted to hear from you.
Assistant Manager in Manchester employer: Loake
Contact Detail:
Loake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! When you go for interviews, dress the part and embody the brand's values. This not only shows your commitment but also gives the interviewers a taste of how you'd represent them on the shop floor.
✨Tip Number 3
Prepare to impress! Research the company’s heritage and values, and think of examples from your past experiences that align with their commitment to excellence. This will help you stand out as a candidate who truly understands the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for delivering exceptional customer experiences shine through. Share specific examples of how you've gone above and beyond to create memorable moments for customers in your previous roles.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated or developed a team, and how you’ve contributed to achieving sales goals together.
Be Detail-Oriented: Attention to detail is key in luxury retail. In your application, mention how you maintain high standards in store presentation and visual merchandising. This will show us that you understand the importance of brand representation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Loake
✨Know the Brand Inside Out
Before your interview, make sure you research Loake thoroughly. Understand their heritage, craftsmanship, and what sets them apart in the men’s footwear market. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to maintaining their brand values.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about specific situations where you went above and beyond to create memorable experiences for customers. This will demonstrate your ability to build relationships and loyalty, which is crucial for the role.
✨Demonstrate Leadership Potential
As an Assistant Manager, you'll need to support and motivate your team. Be ready to discuss your leadership style and provide examples of how you've successfully led a team in the past. Highlight any experience you have in training or developing others, as this will show your capability to inspire trust and loyalty.
✨Dress to Impress
Given the premium nature of the brand, your personal presentation should reflect the standards of Loake. Dress smartly and ensure your appearance is impeccable. This not only shows respect for the interviewers but also aligns with the brand's commitment to excellence in every interaction.