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- Tasks: Deliver exceptional service and create memorable experiences for customers in a luxury footwear store.
- Company: Join one of the UK’s most respected men’s footwear brands on Jermyn St.
- Benefits: Competitive salary, bonus opportunities, uniform allowance, and generous staff discount.
- Why this job: Be the welcoming face of a prestigious brand and inspire customers with your passion for service.
- Qualifications: Retail or customer service experience, strong communication skills, and a love for luxury goods.
- Other info: Opportunities for career development within a close-knit team.
The predicted salary is between 24000 - 36000 £ per year.
Deliver exceptional service and create memorable experiences for every customer for one of the UK’s most respected men’s footwear brands. As a Sales Assistant, you will be the welcoming face of our brand, inviting customers into an environment that reflects our heritage, craftsmanship, and commitment to excellence. Every interaction is an opportunity to share the story, build relationships behind our products, and ensure each customer leaves feeling valued and inspired to return.
You will take pride in maintaining immaculate store presentation, introducing new customers to Loake, and contributing to the store’s success through attentive, personalised service. Your responsibilities will include:
- Greeting and assisting every customer with warmth, professionalism, and genuine interest.
- Offering tailored product recommendations through in-depth product knowledge and storytelling.
- Maintaining exceptional visual merchandising and store presentation standards.
- Supporting in-store events and experiences to attract new customers.
- Processing sales transactions with accuracy and care.
- Maintaining stock accuracy through careful handling and adherence to guidelines.
- Taking additional responsibility for keyholding in the absence of management.
We are looking for:
- At least 1 year’s retail or customer service experience, ideally in luxury or premium environments.
- A genuine passion for delivering exceptional service.
- Strong communication skills and confidence to engage naturally with customers.
- Impeccable personal appearance and attention to detail.
- Reliability, flexibility, and the ability to work as part of a close-knit team.
- An enthusiasm for footwear and luxury goods.
In return, we offer:
- Competitive salary with bonus opportunities.
- Uniform allowance.
- Generous staff discount.
- Opportunities to develop your career within a prestigious heritage brand.
Join us and help create an in-store experience where every customer feels valued and inspired. Apply today and bring your passion for service to our customers.
Retail Sales - Flagship Jermyn St. London in City of Westminster employer: Loake
Contact Detail:
Loake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales - Flagship Jermyn St. London in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Loake's heritage and craftsmanship. When you walk into that interview, your passion for the brand will shine through, making you a memorable candidate.
✨Tip Number 2
Practice your storytelling skills! Think about how you can share the story behind the products in a way that engages customers. This will not only help you in interviews but also when you're on the shop floor.
✨Tip Number 3
Show off your personality! Retail is all about building relationships, so let your genuine interest in helping customers come across. Be warm and approachable during your interactions, whether in interviews or networking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the store’s success.
We think you need these skills to ace Retail Sales - Flagship Jermyn St. London in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for footwear and luxury goods shine through. We want to see that you genuinely care about delivering exceptional service and creating memorable experiences for customers.
Tailor Your Experience: Make sure to highlight any relevant retail or customer service experience you have, especially in luxury environments. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Personable: Your written application should reflect your strong communication skills. Use a friendly tone and engage us with your storytelling ability. Remember, every interaction is an opportunity to build relationships, even in writing!
Check Your Presentation: Just like we maintain immaculate store presentation, your application should be polished and professional. Double-check for any typos or errors before hitting send. A neat application shows attention to detail, which we value highly!
How to prepare for a job interview at Loake
✨Know the Brand Inside Out
Before your interview, dive deep into the history and values of the brand. Understand their craftsmanship and what sets them apart in the luxury footwear market. This knowledge will help you connect with the interviewers and show your genuine passion for the products.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your past experiences where you delivered exceptional service. Think about times when you went above and beyond for a customer, as this role is all about creating memorable experiences. Be ready to discuss how you can bring that same energy to their store.
✨Dress to Impress
Since this is a luxury brand, your personal appearance matters. Dress smartly and ensure your outfit reflects the brand's image. This not only shows respect for the company but also demonstrates your understanding of the importance of presentation in retail.
✨Engage with Enthusiasm
During the interview, engage with the interviewers as if they were customers. Use warm, inviting language and express your enthusiasm for footwear and luxury goods. This will help convey your natural ability to connect with customers and your commitment to providing excellent service.
