Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Store Manager in delivering exceptional customer experiences and leading a dedicated team.
- Company: Join one of the UK’s most respected men’s footwear brands with a rich heritage.
- Benefits: Competitive salary, performance bonuses, pension scheme, uniform allowance, and generous staff discounts.
- Why this job: Be part of a prestigious brand and make a real impact on customer loyalty and service excellence.
- Qualifications: Previous supervisory experience in luxury retail and strong leadership skills required.
- Other info: Exciting opportunities for career progression within a dynamic retail environment.
The predicted salary is between 30000 - 42000 £ per year.
Support the Store Manager in leading a team dedicated to delivering an exceptional customer experience for one of the UK’s most respected men’s footwear brands. As Assistant Manager, you will work alongside the Store Manager to uphold our heritage, craftsmanship, and commitment to excellence in every interaction. This is more than handling transactions; it’s about creating connections, building loyalty, and delivering a store experience that reflects the very best of Loake. You will play a pivotal role in both retaining our valued customers and introducing new ones to the brand, through relationship building and exceptional service.
Your responsibilities will include:
- Delivering a warm, personalised welcome to every customer and ensuring their journey is memorable and seamless.
- Supporting the Store Manager in leading, motivating, and developing the team to achieve service excellence and sales goals.
- Building long term relationships with customers and attracting new customers through targeted engagement and events.
- Maintaining impeccable store presentation and visual merchandising in line with brand guidelines.
- Overseeing stock management and operational compliance.
- Taking full store leadership responsibility when the Store Manager is absent.
We are looking for:
- Previous supervisory or assistant management experience in luxury or premium retail.
- A proven ability to deliver outstanding customer service.
- Strong leadership and communication skills.
- Impeccable personal presentation and meticulous attention to detail.
- The ability to inspire trust and loyalty in customers.
In return, we offer:
- Competitive salary with performance-based bonus.
- Company pension scheme.
- Uniform allowance.
- Generous staff discount.
- Opportunities for career progression within a prestigious heritage brand.
If you are a motivated retail leader who thrives in an environment where service, style, and substance matter, we’d be delighted to hear from you.
Assistant Store Manager - Tunbridge Wells (New Store Opening) employer: Loake
Contact Detail:
Loake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Tunbridge Wells (New Store Opening)
✨Tip Number 1
Get to know the brand inside out! Research Loake’s heritage and craftsmanship so you can chat confidently about it during interviews. This shows your passion and helps you connect with the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store. Being able to demonstrate your problem-solving skills will impress the hiring team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They might share insights about the company culture or even refer you for the role, which can give you a leg up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Loake.
We think you need these skills to ace Assistant Store Manager - Tunbridge Wells (New Store Opening)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for delivering exceptional customer experiences shine through. Share specific examples of how you've gone above and beyond to create memorable moments for customers in your previous roles.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated or developed a team to achieve great results, and how you can bring that to our store.
Be Detail-Oriented: Attention to detail is key in luxury retail. In your application, mention how you maintain high standards in store presentation and visual merchandising. This will show us that you understand the importance of brand representation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Loake. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Loake
✨Know the Brand Inside Out
Before your interview, make sure you research Loake thoroughly. Understand their heritage, craftsmanship, and what sets them apart in the men’s footwear market. This knowledge will help you connect with the brand's values and demonstrate your passion for delivering exceptional customer experiences.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you've successfully led a team or motivated others. Think about specific situations where you inspired trust and loyalty in customers or colleagues. This will highlight your ability to support the Store Manager and drive service excellence.
✨Emphasise Customer Relationships
Be ready to discuss how you build long-term relationships with customers. Share stories that illustrate your approach to creating memorable experiences and engaging new customers. This will show that you understand the importance of customer loyalty in retail.
✨Dress to Impress
Since this role involves impeccable personal presentation, ensure you dress smartly for the interview. Your appearance should reflect the brand's commitment to style and substance. This is your chance to make a great first impression, so choose an outfit that aligns with the luxury image of Loake.
