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For Companies At a Glance
- Tasks: Provide top-notch customer service and maintain the Shack's standards.
- Company: Join Loaf, a leading UK furniture brand known for comfy products.
- Benefits: Enjoy 33 days holiday, discounts, and a healthcare cash plan.
- Other info: Flexible hours and opportunities for growth in an inclusive environment.
- Why this job: Be part of a friendly team and help customers find their perfect homeware.
- Qualifications: Experience in customer service and a passion for our brand.
The predicted salary is between 12 - 15 £ per hour.
At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It's an exciting time to join an ambitious business.
The Job
- Ensure tiptop product knowledge and understanding of our brand at all times
- Consistently provide helpful and informed service with confidence and clarity
- Process orders on our systems, providing delivery, 'will it fit' and lead time advice
- Recommending "up-sell" products
- Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Help to maintain a safe and healthy work environment
- Be passionate about the Loaf brand and our products
We're looking for
- Previous experience in customer facing roles
- The ability to work independently and to take responsibility and be accountable for your actions
- Excellent attention to detail
- Confidence and common sense
- A great team player with the ability to promote and help build a positive work environment
- Flexibility and availability to work at other showroom locations during our Monday to Sunday opening hours
Some of our benefits:
- 33 days holiday, increasing by 1 day each year for 3 years
- Enhanced family leave policy
- Staff and friends and family discount scheme
- Healthcare cash plan
- EAP programme
- Shopping discounts
- Cycle to work scheme
- Half a day for Christmas shopping
- Life Assurance - 4 times annual salary
What's it like working at Loaf?
We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard. As a business, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves. We'd love you to join us on our journey.
Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, one of our Loafers will reach out to you to organise a face to face interview in Chiswick in the first instance.
Shack Assistant - Chiswick (Part time, 6.5 hours) in London employer: Loaf
Contact Detail:
Loaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shack Assistant - Chiswick (Part time, 6.5 hours) in London
✨Tip Number 1
Get to know Loaf inside out! Familiarise yourself with their products and brand values. This will not only help you stand out in interviews but also show your genuine passion for the company.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a retail environment. Being able to demonstrate your experience in customer-facing roles will give you an edge.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Loaf values a positive work environment, so come prepared with examples of how you've contributed to team success in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really interested in joining the Loaf family.
We think you need these skills to ace Shack Assistant - Chiswick (Part time, 6.5 hours) in London
Some tips for your application 🫡
Show Your Passion for Loaf: When you're writing your application, let your love for comfy sofas and homewares shine through! We want to see that you're genuinely excited about the Loaf brand and what we stand for.
Highlight Relevant Experience: Make sure to mention any previous customer-facing roles you've had. We’re looking for team players who can provide top-notch service, so share examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Shack Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Loaf.
How to prepare for a job interview at Loaf
✨Know Your Stuff
Before the interview, dive deep into Loaf's products and brand values. Familiarise yourself with their sofas, beds, and homewares so you can confidently discuss them. This will show your passion for the brand and help you provide informed service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous customer-facing roles where you provided excellent service. Think about times you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to deliver the 'tiptop' service Loaf is known for.
✨Be a Team Player
Loaf values collaboration, so be ready to discuss how you've worked effectively in a team before. Share experiences where you contributed to a positive work environment or helped a colleague out. This will highlight your ability to fit into their friendly culture.
✨Flexibility is Key
Since the role requires flexibility in working hours and locations, be prepared to discuss your availability. Show that you're open to adapting your schedule and willing to help out wherever needed. This will reflect your commitment to the team and the brand.