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- Tasks: Help customers find their perfect comfy sofa and provide top-notch service.
- Company: Join Loaf, a leading UK brand known for premium furniture and homewares.
- Benefits: Enjoy 33 days holiday, discounts, healthcare cash plan, and more!
- Why this job: Be part of a friendly team making homes more comfortable and stylish.
- Qualifications: Customer service experience and a passion for homewares are essential.
- Other info: Flexible hours and opportunities to work across different locations.
The predicted salary is between 20000 - 30000 £ per year.
At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It’s an exciting time to join an ambitious business.
The Job:
- Ensure tip product knowledge and understanding of our brand at all times
- Consistently provide helpful and informed service with confidence and clarity
- Process orders on our systems, providing delivery, 'will it fit' and lead time advice
- Recommending "up-sell" products
- Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Help to maintain a safe and healthy work environment
- Be passionate about the Loaf brand and our products
We’re looking for:
- Previous experience in customer facing roles
- The ability to work independently and to take responsibility and be accountable for your actions
- Excellent attention to detail
- Confidence and common sense
- A great team player with the ability to promote and help build a positive work environment
- Flexibility and availability to work at other showroom locations during our Monday to Sunday opening hours.
Some of our benefits:
- 33 days holiday, increasing by 1 day each year for 3 years
- Enhanced family leave policy
- Staff and friends and family discount scheme
- Healthcare cash plan
- EAP programme
- Shopping discounts
- Cycle to work scheme
- Half a day for Christmas shopping
- Life Assurance- 4 times annual salary
What’s it like working at Loaf? We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we’re always striving for better, more efficient ways to deliver to the highest standard. As a business, we’re working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves. We’d love you to join us on our journey.
Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, one of our Loafers will reach out to you to organise a face to face interview in Nuneaton in the first instance.
Shack Assistant - Bristol employer: Loaf
Contact Detail:
Loaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shack Assistant - Bristol
✨Tip Number 1
Get to know the Loaf brand inside out! Familiarise yourself with their products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or recommend an up-sell product. Role-playing with a friend can help you feel more prepared and confident when it comes to the real deal.
✨Tip Number 3
Be ready to showcase your teamwork skills! Loaf values a positive work environment, so think of examples where you've worked well in a team. Share how you contributed to a great atmosphere and helped others succeed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and keen to join the Loaf family. Don’t miss out on this opportunity!
We think you need these skills to ace Shack Assistant - Bristol
Some tips for your application 🫡
Show Your Passion for Loaf: When you're writing your application, let your love for comfy sofas and homewares shine through! We want to see that you’re genuinely excited about the Loaf brand and what we stand for.
Tailor Your Experience: Make sure to highlight any customer-facing roles you've had in the past. We’re looking for team players who can provide excellent service, so share specific examples of how you've done this before!
Be Clear and Confident: Your application should reflect clarity and confidence. Use straightforward language and make sure your points are easy to understand. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Shack Assistant role. We can’t wait to hear from you!
How to prepare for a job interview at Loaf
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on Loaf and its products. Familiarise yourself with their range of sofas, beds, and homewares. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role is customer-facing, be ready to share examples from your previous experiences where you provided excellent service. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to the Loaf ethos.
✨Be a Team Player
Loaf values collaboration, so highlight your ability to work well in a team. Share stories that illustrate how you’ve contributed to a positive work environment and supported your colleagues in achieving common goals.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, opportunities for growth, or how they maintain their high standards. It shows you’re genuinely interested in being part of the Loaf family.
