Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find their perfect comfy sofa and homeware while providing top-notch service.
- Company: Join Loaf, a leading UK brand known for its insanely comfy furniture.
- Benefits: Enjoy 33 days holiday, discounts, healthcare plans, and life assurance.
- Why this job: Be part of a friendly team that values inclusivity and customer satisfaction.
- Qualifications: Previous customer service experience and a passion for homewares.
- Other info: Flexible hours and opportunities to work across different locations.
The predicted salary is between 24000 - 36000 £ per year.
At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It’s an exciting time to join an ambitious business.
The Job
- Ensure tiptop product knowledge and understanding of our brand at all times
- Consistently provide helpful and informed service with confidence and clarity
- Process orders on our systems, providing delivery, 'will it fit' and lead time advice
- Recommending "up-sell" products
- Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Help to maintain a safe and healthy work environment
- Be passionate about the Loaf brand and our products
We’re looking for
- Previous experience in customer facing roles
- The ability to work independently and to take responsibility and be accountable for your actions
- Excellent attention to detail
- Confidence and common sense
- A great team player with the ability to promote and help build a positive work environment
- Flexibility and availability to work at other showroom locations during Monday to Sunday opening hours.
Some Of Our Benefits
- 33 days holiday, increasing by 1 day each year for 3 years
- Enhanced family leave policy
- Staff and friends and family discount scheme
- Healthcare cash plan
- EAP programme
- Shopping discounts
- Cycle to work scheme
- Half a day for Christmas shopping
- Life Assurance - 4 times annual salary
What’s it like working at Loaf? We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we’re always striving for better, more efficient ways to deliver to the highest standard. As a business, we’re working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves. We’d love you to join us on our journey.
Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, one of our Loafers will reach out to you to organise a face to face interview in Nuneaton in the first instance.
Shack Assistant - St Albans employer: Loaf (Loaf.com)
Contact Detail:
Loaf (Loaf.com) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shack Assistant - St Albans
✨Tip Number 1
Get to know the Loaf brand inside out! Familiarise yourself with their products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or recommend products. Role-playing with a friend can help you feel more prepared and confident when it comes to the real deal.
✨Tip Number 3
Be flexible and show your willingness to adapt! Loaf values team players who can work across different locations and hours. Highlight your availability and readiness to jump in wherever needed during your interview.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and keen to join the Loaf family!
We think you need these skills to ace Shack Assistant - St Albans
Some tips for your application 🫡
Know Your Stuff: Before you hit send on your application, make sure you’ve got a solid understanding of Loaf and what we stand for. Familiarise yourself with our products and brand values – it’ll show us you’re genuinely interested!
Be Yourself: We want to see the real you in your application! Don’t be afraid to let your personality shine through. Share your experiences and how they relate to the role – we love a good story!
Tailor Your Application: Make sure your application is tailored to the Shack Assistant role. Highlight relevant experience and skills that match what we’re looking for. It’s all about showing us why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Loaf (Loaf.com)
✨Know Your Stuff
Before the interview, dive deep into Loaf's products and brand values. Familiarise yourself with their sofas, beds, and homewares so you can confidently discuss them during your chat. This shows you're genuinely interested and prepared!
✨Show Off Your Customer Service Skills
Think of examples from your previous roles where you provided excellent customer service. Be ready to share how you handled tricky situations or went the extra mile for a customer. This will highlight your experience in customer-facing roles.
✨Be a Team Player
Loaf values collaboration, so come prepared to discuss how you've worked well in teams before. Share stories that demonstrate your ability to promote a positive work environment and support your colleagues.
✨Flexibility is Key
Since the role requires flexibility in working hours and locations, be ready to express your willingness to adapt. Mention any past experiences where you successfully managed changing schedules or took on different responsibilities.
