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- Tasks: Deliver top-notch customer service and maintain the Loaf brand standards.
- Company: Join a friendly, forward-thinking team dedicated to inclusivity and excellence.
- Benefits: Enjoy 33 days holiday, discounts, healthcare cash plan, and life assurance.
- Why this job: Be part of a vibrant team and make customers smile every day.
- Qualifications: Experience in customer service and a passion for teamwork.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 10 - 12 £ per hour.
Ensure tiptop product knowledge and understanding of our brand at all times.
Consistently provide helpful and informed service with confidence and clarity.
Process orders on our systems, providing delivery, "will it fit" and lead time advice.
Recommend "up-sell" products.
Maintain the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines.
Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor.
Help to maintain a safe and healthy work environment.
Be passionate about the Loaf brand and our products.
We're looking for:
- Previous experience in customer-facing roles.
- The ability to work independently and to take responsibility and be accountable for your actions.
- Excellent attention to detail.
- Confidence and common sense.
- A great team player with the ability to promote and help build a positive work environment.
- Flexibility and availability to work at other showroom locations during our Monday to Sunday opening hours.
The role is a 6.5-hour contract, you would work a minimum of 6.5 hours each week.
Some of Our Benefits:
- 33 days holiday, increasing by 1 day each year for 3 years.
- Enhanced family leave policy.
- Staff and friends and family discount scheme.
- Healthcare cash plan.
- EAP programme.
- Shopping discounts.
- Cycle to work scheme.
- Half a day for Christmas shopping.
- Life Assurance - 4 times annual salary.
We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard. As a business, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.
Shack Assistant- Part Time (6.5 hours) - Guildford employer: Loaf (Loaf.com)
Contact Detail:
Loaf (Loaf.com) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shack Assistant- Part Time (6.5 hours) - Guildford
✨Tip Number 1
Get to know the Loaf brand inside out! Familiarise yourself with their products and values so you can chat confidently with customers. This will not only help you stand out but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different customer scenarios. The more confident you are, the better you'll be at providing that top-notch service Loaf is known for.
✨Tip Number 3
Be proactive in showcasing your flexibility! Mention your availability to work at different showroom locations during your interviews. This shows you're a team player and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Shack Assistant- Part Time (6.5 hours) - Guildford
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your love for the Loaf brand shine through! We want to see that you’re genuinely excited about our products and what we stand for. Share any personal experiences or connections you have with our brand.
Highlight Relevant Experience: Make sure to mention any previous customer-facing roles you've had. We’re looking for folks who can provide helpful service with confidence, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Shack Assistant role. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy and ready to jump in!
How to prepare for a job interview at Loaf (Loaf.com)
✨Know Your Stuff
Make sure you have a solid understanding of the Loaf brand and its products. Familiarise yourself with their offerings, values, and what sets them apart. This will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous customer-facing roles where you provided excellent service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to deliver the helpful and informed service they’re looking for.
✨Be Ready to Up-sell
Since the role involves recommending additional products, think of ways you can naturally incorporate up-selling into your responses. Have a few examples ready of how you’ve successfully suggested complementary items in past roles to boost sales.
✨Emphasise Team Spirit
Loaf values a positive work environment, so be prepared to discuss how you contribute to team dynamics. Share experiences where you collaborated effectively with colleagues or helped create a friendly atmosphere, showing that you’re a great team player.