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- Tasks: Assist customers with product knowledge and provide excellent service in our showroom.
- Company: Join Loaf, a leading premium furniture brand known for comfort and style.
- Benefits: Enjoy 33 days holiday, staff discounts, and a healthcare cash plan.
- Why this job: Be part of a friendly team and help customers create their dream homes.
- Qualifications: Previous customer service experience and a passion for homewares.
- Other info: Flexible hours with opportunities for growth in an inclusive environment.
The predicted salary is between 20000 - 25000 £ per year.
At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It’s an exciting time to join an ambitious business.
The Job
- Ensure tiptop product knowledge and understanding of our brand at all times
- Consistently provide helpful and informed service with confidence and clarity
- Process orders on our systems, providing delivery, 'will it fit' and lead time advice
- Recommending "up-sell" products
- Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
- Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor
- Help to maintain a safe and healthy work environment
- Be passionate about the Loaf brand and our products
We’re looking for
- Previous experience in customer facing roles
- The ability to work independently and to take responsibility and be accountable for your actions
- Excellent attention to detail
- Confidence and common sense
- A great team player with the ability to promote and help build a positive work environment
- Flexibility and availability to work at other showroom locations during our Monday to Sunday opening hours
The role is a 6.5 hour contract, you would work a minimum of 6.5 hours each week.
Some Of Our Benefits
- 33 days holiday, increasing by 1 day each year for 3 years
- Enhanced family leave policy
- Staff and friends and family discount scheme
- Healthcare cash plan
- EAP programme
- Shopping discounts
- Cycle to work scheme
- Half a day for Christmas shopping
- Life Assurance - 4 times annual salary
What’s it like working at Loaf?
We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we’re always striving for better, more efficient ways to deliver to the highest standard.
As a business, we’re working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.
We’d love you to join us on our journey.
Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, one of our Loafers will reach out to you to organise a face to face interview in Leeds (Redbrick) in the first instance.
Showroom Assistant — Premium Furniture & Staff Discount in Batley employer: Loaf (Loaf.com)
Contact Detail:
Loaf (Loaf.com) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Assistant — Premium Furniture & Staff Discount in Batley
✨Tip Number 1
Get to know the Loaf brand inside out! Familiarise yourself with their products and values. This will not only help you stand out in interviews but also show your genuine passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think about how you can provide helpful and informed service. Role-play scenarios with friends or family to build your confidence and clarity when interacting with customers.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Loaf values a positive work environment, so think of examples where you've contributed to a team. Highlight your flexibility and willingness to help out wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Loaf family.
We think you need these skills to ace Showroom Assistant — Premium Furniture & Staff Discount in Batley
Some tips for your application 🫡
Show Your Passion for Loaf: When you're writing your application, let your love for comfy sofas and stylish homewares shine through! We want to see that you’re genuinely excited about the Loaf brand and what we stand for.
Tailor Your Experience: Make sure to highlight any previous customer-facing roles you've had. We’re looking for team players who can provide top-notch service, so share specific examples of how you've done this in the past!
Be Clear and Confident: Your application should reflect clarity and confidence. Use straightforward language and make sure your points are easy to understand. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Loaf (Loaf.com)
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on Loaf. Familiarise yourself with their products, brand values, and what makes them stand out in the premium furniture market. This will not only impress your interviewers but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since the role is customer-facing, be ready to share examples of how you've provided excellent service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to embody Loaf's commitment to customer satisfaction.
✨Be a Team Player
Loaf values collaboration, so come prepared to discuss how you work well in a team. Share experiences where you contributed to a positive work environment or helped resolve conflicts. This will show that you can fit into their friendly and inclusive culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training process for new staff or how Loaf measures success in their showrooms. It’s a great way to engage with your interviewers and leave a lasting impression.