Senior Administrator - Hospitality TLNT1_NI in Belfast

About NOW Group

NOW Group is an award-winning social enterprise operating across Belfast and Dublin. We are committed to working with individuals and businesses to unlock potential and create meaningful, lasting change across the island of Ireland. If you're in Dublin or Belfast, be sure to check out Loaf Catering and our cafes. We not only serve delicious food and good coffee but also offer outside catering for events, offices, and parties. At Loaf Pottery we offer pottery classes year-round, along with delightful wood fired pizza and beverages. It's a great place for private events, and we can bring pottery painting to your workplace for team building activities. Plus, we provide corporate gifting options for businesses and their clients.

The Role

We have an exciting opportunity for a highly organised and detail orientated person to join the Loaf team. As Senior Administrator you will be hands on and will play a crucial role to ensure the smooth and efficient operation of our cafes and corporate catering from customer booking to invoicing stage. The successful candidate will have excellent communication skills, the ability to multi-task and a good eye for detail.

Key Responsibilities

• Provide a range of administrative services across Loaf Cafes and corporate catering.
• Work closely with the Regional Manager to ensure effective provision of food and beverage across all catering areas and travel to all locations training key personnel on administration procedures.
• Lead on the procurement process including collating supplier stats and price negotiations in conjunction with Head of Operational Delivery and Development Chef.
• Ensure adherence to internal processes for procurement.
• Produce analytical reports and forecast outcomes that drive effectiveness to deliver a commercial return and confident to present at meetings.
• Work in partnership with the finance department to manage invoices within the purchase ledger.
• Collation of payroll information for all sites ensuring that all variances are actioned.
• Implement efficient processes for managing internal and external hospitality and catering requests.
• Support the EPOS (Electric Point of Sale) and booking systems throughout the business and provide staff training as required.
• Maintain professional standards in relationships with confidence to deal with challenges.
• Able to adapt to new business opening and work to deliver mobilisations throughout Ireland.
• Undertake other relevant administrative duties.

What We Offer

• Generous Leave: 25 days annual leave plus 12 statutory days (pro-rata).
• Health Benefits: Access to a Health Cash Plan (post-probation).
• Wellbeing Support: Confidential counselling and financial advisory services.
• Pension Scheme: 5% employer contribution.
• Flexible Work Options: Hybrid working model, Bike-to-Work scheme, and holiday purchase scheme.

Required Criteria

• Full driving licence and access to a car.
• NVQ in Business Administration and/or minimum of 2 years of experience in a similar role within the hospitality industry.
• Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to adapt to changing priorities.
• Experience of using a finance (Sage) system is desirable.

Join Us

Be part of a team that is transforming lives and creating brighter futures. As a Finance Administrator, you will play a vital role in ensuring the financial operations of NOW Group run smoothly, enabling us to continue making a meaningful difference in the lives of those we support.

Company Benefits

• Vacation, Paid time off
• Cycle to work
• Competitive salary
• Long service recognition
• Hybrid Working
• On the job learning
• Progression opportunities

Salary £13.00 per hour