At a Glance
- Tasks: Support process improvements and manage operational tasks in a dynamic gaming environment.
- Company: Join Light & Wonder, a leader in tech and entertainment, creating immersive gaming experiences.
- Benefits: Enjoy a competitive benefits package, flexible working, and a stunning workplace.
- Other info: Collaborate with global teams and thrive in an open, supportive culture.
- Why this job: Make a real impact in the gaming industry while developing your skills and career.
- Qualifications: Ideal for recent grads or those with up to 2 years in operations or project support.
The predicted salary is between 30000 - 40000 £ per year.
Light & Wonder is a leading technology and entertainment business creating new worlds where players can immerse themselves in dynamic casino, online, and mobile games. The Partner Operations function is the operational engine behind how Light & Wonder works with partners who bring their content to our distribution platform. We are looking for an organized, proactive Partner Operations Executive to join our team in Chiswick – supporting the delivery of process improvement initiatives and providing flexible operational support across Partner Operations.
Operational Support
- Take ownership of clearly scoped tasks across Partner Operations and see them through to completion.
- Manage workload in line with agreed priorities, delivering the most important items first and flagging early when capacity or deadlines are at risk.
- Pick up requests from the Senior Operations Manager and the wider team quickly, delivering to a consistent standard.
- Keep systems and trackers accurate and up to date, ensuring visibility always reflects reality.
- Prepare internal reports, presentations and stakeholder updates as needed.
- Handle partner‑facing communications, ensuring Light & Wonder is easy to work with.
Process Improvement Support
- Own clearly defined workstreams within process improvement initiatives and deliver them end to end.
- Contribute to process mapping – documenting how things currently work, identifying gaps and drafting improved workflows.
- Prepare documentation and guidance materials for process changes and communicate changes to relevant teams.
- Monitor adoption of updated processes and tools, flagging where they are not used as intended.
- Identify friction points and propose fixes proactively.
Tooling & Administration
- Maintain shared trackers, dashboards and logs in Jira, Monday.com and Salesforce.
- Make day‑to‑day configuration changes to shared tools – workflows, fields and templates – within agreed parameters.
- Flag gaps or inconsistencies in existing trackers and processes, and suggest improvements.
- Own day‑to‑day tooling changes that fall below the threshold for formal project management.
Qualifications
- Up to 2 years of experience in an operations, project support, administration or commercial support role – or a recent graduate with a strong placement in a relevant environment.
- A relevant degree or equivalent experience; business, finance or a related discipline is advantageous.
- Demonstrable organisational skills and a track record of managing multiple priorities accurately.
- Some exposure to process improvement, project coordination or analytical work is desirable.
- Experience within technology, gaming, SaaS or media is a plus but not required.
Benefits
- Competitive benefits package.
- Open and supportive environment with a modern and exciting workplace.
- Opportunity to interact with global teams regularly.
- Tangible and genuine development opportunities with guidance and skills development.
- Stunning work location and flexible working practices.
Partner Operations Executive in London employer: LNW Gaming UK Limited
Light & Wonder is an exceptional employer that fosters a partner-first culture, encouraging innovation and collaboration within the dynamic iGaming industry. With a strong emphasis on employee growth, you will have the opportunity to lead and mentor a talented team while engaging with senior stakeholders in a vibrant international setting. The company's commitment to strategic development and measurable outcomes ensures a rewarding and meaningful career path for all employees.
