Customer Service Advisor in Northampton

Customer Service Advisor in Northampton

Northampton Full-Time No working from home possible
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Back Customer Service Advisor
Other Area(s) Northampton Permanent Aug 19, 2026

Full Training Provided | Paid CII Certification | Excellent Career Opportunity in Insurance

We are currently looking for ambitious and customer-focused individuals to join one of the UK’s largest insurance brokers as an Insurance Advisor. Whether you already have insurance experience or come from a strong customer service or sales background, this is an excellent opportunity to join a business that offers structured training, professional qualifications and genuine career progression.

Your responsibilities will include:

  • First point of contact for new and existing customers
  • Building strong relationships with new and existing clients
  • Understanding customers’ needs and providing tailored insurance solutions
  • Delivering outstanding customer service throughout the customer journey
  • Managing renewals, enquiries and policy amendments
  • Working towards individual and team performance targets
  • Continuously developing your product knowledge through training and professional development

Experience required:

  • Strong communication and relationship-building skills
  • A positive attitude and willingness to learn
  • Confidence speaking with customers and finding solutions
  • Previous experience within customer service, sales or insurance
  • Motivation to build a long-term career within the insurance industry

What’s on offer?

  • Full training and ongoing professional development
  • Company-funded CII qualifications
  • Clearly structured career progression with opportunities to move into senior roles
  • Regular salary and performance reviews
  • 22 days holiday plus bank holidays, increasing with length of service
  • Employee discounts across a range of insurance products

If you're looking to join a business where hard work is recognised, career progression is genuinely achievable and no two days are the same, we'd love to hear from you.

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Customer Service Advisor in Northampton employer: LNJ Recruitment

Join one of the UK’s largest insurance brokers as an Insurance Sales Advisor in Evesham, where you will benefit from full training and company-funded CII qualifications. Our supportive work culture fosters strong relationships and encourages professional growth, with clearly structured career progression and regular performance reviews. Enjoy a rewarding career in a dynamic environment that values hard work and offers employee discounts on a range of insurance products.

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Contact Details:

LNJ Recruitment Recruitment Team