At a Glance
- Tasks: As a Chef, you'll manage the onboard kitchen and create high-quality dishes for our customers.
- Company: Join LNER, a progressive train company transforming rail travel with innovative ideas and a commitment to service.
- Benefits: Enjoy free travel on LNER, discounts on international tickets, and a generous pension scheme.
- Other info: Must be 18 or over due to alcohol sales; medical screening and DBS check required.
- Why this job: Be part of a dynamic team that values passion, creativity, and customer experience while travelling at 125mph!
- Qualifications: You need an NVQ Level 2 in Food Preparation and a passion for creating top-quality dishes.
The predicted salary is between 30000 - 42000 £ per year.
The Salary quoted of £37,778 is inclusive of an attendance allowance of £4,389 & London weighting allowance of £3,848.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
ESSENTIAL QUALIFICATIONS WE REQUIRE:- NVQ-Level 3 In Food Preparation or Equivalent Grade (SCQF 6, City & Guilds 1 & 2)
- Food Hygiene & Safety Level 2 - (level 2 NVQ or equivalent will be considered depending on relevant work experience)
As an LNER Chef you’ll be responsible for:
- Managing our onboard kitchen and enhancing our customers’ experience by preparing, cooking and serving high quality dishes which have been specially selected by our Hero Chefs.
- Ordering, monitoring and controlling stock to ensure that we offer a full menu whenever possible, cooking with the freshest food and ingredients available.
- Keeping up to date with the latest product offerings and menu development, even contributing new ideas.
- Ensuring that food hygiene and health and safety regulations regarding food storage and preparation are fully adhered to at all times.
- Supporting our Customer Hosts with their duties and ensuring that our customers receive a truly memorable customer experience.
To make it as a Chef on board our trains you’ll need:
- A professional Chef Qualification (NVQ level 2 in Food Preparation) as well as a thorough understanding of food hygiene and safety.
- A genuine passion for creating top quality dishes.
- The ability to work well under pressure, enjoying the bustle of being front of house as much as being busy in the kitchen.
- Great customer service experience and strong interpersonal skills.
- Proven soft sales skills and experience of product management.
- To be 18 or over due to the sale of alcohol onboard.
What you’ll get:
- Free travel on LNER + 75% off other companies' tickets (for you & dependents)
- Discounted international train tickets (after one year’s service)
- 50% discount on LNER tickets for friends & family
- Generous pension scheme
- Annual cycle to work schemes
- Discount, savings and cashback scheme from top retailers
- Health & wellbeing schemes and discounts
- Host of training opportunities to help further your career
- Rewards & awards to recognise when you shine
Disclosure and Barring Service (DBS) Check: If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks.
Medical screening: We’re a safety conscious business so for all roles you’ll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer.
What we believe: To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what’s right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.
Diversity and inclusion: We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve.
Developing our people: We are focused on creating a learning culture, to support our people to be the best they can be at work.
Health & wellbeing: To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
What next? Start your journey here. Please note we are unable to provide feedback on applications at any stage prior to a face to face interview.
Chef - Full Time - London Kings Cross in Islington employer: LNER
LNER is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture where passion and innovation thrive. As a Chef at our London Kings Cross location, you'll enjoy generous benefits including free travel, discounts, and extensive training opportunities, all while being part of a team dedicated to delivering memorable experiences for our customers. Join us in shaping the future of rail travel in a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Chef - Full Time - London Kings Cross in Islington
✨Tip Number 1
Familiarise yourself with LNER's values and mission. When you understand what they stand for, you can tailor your approach during interviews to demonstrate how your personal values align with theirs.
✨Tip Number 2
Showcase your passion for food and customer service. Be prepared to discuss your favourite dishes and how you create memorable experiences for customers, as this is a key part of the Chef role at LNER.
✨Tip Number 3
Network with current or former LNER employees if possible. They can provide insights into the company culture and expectations, which can help you stand out during the interview process.
✨Tip Number 4
Prepare for situational questions that assess your ability to work under pressure. Think of examples from your past experience where you've successfully managed stress in a busy kitchen environment.
We think you need these skills to ace Chef - Full Time - London Kings Cross in Islington
Some tips for your application 🫡
Highlight Relevant Qualifications:Make sure to clearly list your NVQ-Level 3 in Food Preparation or equivalent qualifications in your CV. Include any food hygiene and safety certifications, as these are essential for the role.
Showcase Your Experience:Detail your professional experience in the culinary field, especially in high-pressure environments. Mention specific roles where you managed kitchen operations or contributed to menu development.
Emphasise Soft Skills:Since soft skills are crucial for this position, highlight your customer service experience and interpersonal skills. Provide examples of how you've successfully interacted with customers or worked as part of a team.
Craft a Compelling Cover Letter:Write a tailored cover letter that reflects your passion for cooking and customer service. Mention why you want to work for LNER specifically and how you align with their values of being bold, caring, and owning your role.
How to prepare for a job interview at LNER
✨Showcase Your Culinary Skills
Be prepared to discuss your cooking techniques and experiences in detail. Bring examples of dishes you've created or even a portfolio if you have one. This will demonstrate your passion for food and your ability to create high-quality dishes.
✨Emphasise Food Safety Knowledge
Since food hygiene and safety are crucial for this role, be ready to talk about your qualifications and experiences related to food safety. Mention specific practices you follow to ensure compliance with health regulations.
✨Demonstrate Customer Service Skills
As an LNER Chef, you'll interact with customers frequently. Share examples of how you've provided excellent customer service in the past, especially in high-pressure situations. Highlight your interpersonal skills and ability to enhance the customer experience.
✨Prepare for Teamwork Questions
Working as part of a crew is essential in this role. Be ready to discuss your experiences working in teams, how you handle conflicts, and your approach to collaborating with others in a busy environment.
