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- Tasks: Provide clerical and administrative support for vital records at the Registration Office.
- Company: Join Lancashire County Council, a supportive and community-focused organisation.
- Benefits: Competitive salary, generous holiday entitlement, and access to staff discounts.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Customer-focused with strong digital skills and teamwork abilities.
- Other info: Permanent part-time role with excellent development opportunities.
The predicted salary is between 20148 - 20991 £ per year.
Join Our Team as a Registration Officer at Lancashire County Council. Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Frontline Assistant.
What You'll Be Doing
As a Frontline Assistant working at Accrington Registration Office, you will provide clerical, administrative and technical support relating to all aspects of the Lancashire Registration Service. This is a permanent role, and you will work 22 hours per week.
Our Service
The Registration Service creates accurate and timely records of all Births, Still-Births, Deaths, Marriages and Civil Partnerships and makes provision for couples to give notice of their intention to marry or to form a Civil Partnership.
Your New Role
We are looking for someone who is customer focused, confident using digital resources and committed to effective team working. You will have excellent people skills, and the ability to work accurately, following work procedures and without close supervision.
Why join us?
By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you've always wanted.
In return for your passion and expertise, we offer a generous benefits package, including:
- A competitive salary and Local Government Pension Scheme with generous employer contributions.
- A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case-by-case basis).
- Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
- Fantastic development and career opportunities.
How To Apply
If you would like an informal discussion or any further information, please contact Claire Hallett on [contact details]. Details about the registration service can be found here: Births, marriages, civil partnerships and deaths - Lancashire County Council.
Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification. Interviews will take place on Friday 20th March 2026. We reserve the right to close a vacancy early and before the closing date if we receive sufficient applications.
Frontline Assistant Part time Registration Service Frontline Assistant Accrington, Lancashire employer: LNB Commercial Capital
Contact Detail:
LNB Commercial Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Assistant Part time Registration Service Frontline Assistant Accrington, Lancashire
✨Tip Number 1
Get to know the company! Research Lancashire County Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Show off your people skills! During the interview, share specific examples of how you've successfully interacted with customers or worked in a team. This will demonstrate that you have the right experience for the Frontline Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Frontline Assistant Part time Registration Service Frontline Assistant Accrington, Lancashire
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help others, so share specific examples that demonstrate your people skills and commitment to providing excellent service.
Be Accurate and Detail-Oriented: Since this role involves handling vital records, accuracy is key! When writing your application, emphasise your attention to detail and any previous experience where you had to follow procedures closely without supervision.
Use Digital Resources Confidently: We're looking for someone who’s comfortable with digital tools. Mention any relevant software or systems you've used in the past, and don’t forget to explain how you’ve leveraged technology to improve your work processes.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at LNB Commercial Capital
✨Know Your Stuff
Make sure you understand the role of a Frontline Assistant and the key responsibilities involved. Familiarise yourself with the Registration Service's processes, such as how to handle vital records and customer interactions. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your People Skills
Since this role is all about customer service, be ready to share examples of how you've successfully dealt with customers in the past. Think of specific situations where you demonstrated patience, empathy, and effective communication. This will highlight your suitability for the position.
✨Be Tech-Savvy
As the job requires confidence in using digital resources, brush up on any relevant software or systems that might be used in the registration process. If you have experience with similar tools, mention it during the interview to showcase your adaptability and readiness to learn.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.