Retail Showroom Assistant in London

Employment Type: Part-time (8h/week – Saturday), with the possibility of additional hours based on business needs.

Salary: Competitive, based on experience.

About LN-CC

Founded in 2010, LN-CC (Late Night Chameleon Café) established itself as a concept space blending luxury fashion, emerging design, and cultural expression. Relaunched in 2024, our Dalston location is more than a retail store — it’s a creative hub connecting fashion, music, and art. Housed in the basement of a former boxing club, LN-CC continues to push boundaries with a curated selection of contemporary, sport, and streetwear brands — reflecting both the evolution of our audience and the creative energy of East London.

The Role

We are looking for a fashion-forward and customer-focused Showroom Assistant to support the daily operations of our retail environment. The ideal candidate is proactive, organized, and passionate about delivering exceptional service, with a strong sense of personal style and a deep interest in contemporary fashion and culture. This is a hands-on role that blends operational precision with customer engagement and creative outreach. You'll be instrumental in shaping the showroom experience and building strong relationships with our clients and community.

Key Responsibilities

• Assist in the day-to-day running of the showroom, including opening and closing procedures.
• Manage online orders, customer requests, and in-store client interactions.
• Maintain impeccable visual merchandising and stock presentation across all areas.
• Oversee stock handling, inventory checks, and restocking processes.
• Ensure a clean, organized, and inviting retail space at all times.
• Accurately process transactions using POS systems, in-store and remotely.

Clientelling & Customer Experience

• Provide an elevated, personalized shopping experience for every visitor.
• Build and maintain lasting client relationships through follow-up, styling advice, and attentive service.
• Track client preferences, purchases, and wish lists to enhance future interactions.
• Engage clients with updates on new arrivals, exclusives, and upcoming showroom events.

Product & Brand Expertise

• Demonstrate strong knowledge of the showroom's brand mix and seasonal collections.
• Stay current on fashion trends and cultural movements relevant to our audience.
• Offer thoughtful styling support across diverse categories and product types.
• Contribute to achieving and exceeding sales objectives through client engagement and storytelling.
• Work collaboratively with the team to ensure a seamless showroom experience.
• Proactively identify opportunities to improve service, layout, and customer flow.
• Contribute ideas in team meetings and support the implementation of new initiatives.

Community & Footfall Growth

• Support outreach strategies to drive awareness and showroom traffic.
• Contribute to the planning and execution of local activations, events, and partnerships.
• Build connections with local communities and creatives to amplify LN-CC's cultural relevance.

Requirements & Skills

• Proven experience as a showroom assistant or personal shopper, ideally with an existing client portfolio.
• Experience in retail, fashion, or showroom environments preferred.
• Deep interest in fashion, styling, and visual culture.
• Strong interpersonal and communication skills.
• Self-motivated, detail-oriented, and highly organized.
• Comfortable working in a fast-paced, creative environment.
• Confidence in using POS systems and digital tools (training available).
• Flexible availability, including weekends and showroom events.

Why Join LN-CC

• Be part of a concept-led, culturally engaged fashion space.
• Work with a forward-thinking brand mix at the intersection of luxury and streetwear.
• Join a collaborative team where creativity and initiative are valued.
• Enjoy opportunities for growth, industry access, and staff benefits.