At a Glance
- Tasks: Lead daily hotel operations and ensure top-notch guest experiences.
- Company: AG Hospitality Services, a dynamic player in the hospitality industry.
- Benefits: Earn £8.00 an hour with pay increase after one year and online training support.
- Other info: Potential for full-time employment after successful completion of the apprenticeship.
- Why this job: Kickstart your career in hospitality with hands-on management experience.
- Qualifications: GCSEs in English and Maths desirable; strong leadership and budget management skills.
The predicted salary is between 8 - 8 £ per hour.
Level 4 Hospitality Manager Apprenticeship at AG Hospitality Services
Apprenticeship Overview
- Salary: £8.00 an hour, Automatic pay increase after one year on programme for 19+ year olds
- Working Week: Monday - Sunday (40 hours per week, shift to be confirmed)
- Hours: 40 hours per week
- Duration: 18 months
- Level 4 Hospitality Manager Apprenticeship standard qualification
- Online training supported by our dedicated tutor
- Location: 142-146 Cricklewood Broadway, London, NW2 3ED
Duties
- Oversee daily hotel operations across Front Office, Food & Beverage, and Housekeeping.
- Act as Manager-on-Duty and lead the hotel in the Hotel Manager's absence.
- Ensure SOPs, service standards, and company policies are consistently followed.
- Monitor costs, manage budgets, and support KPI delivery.
- Complete daily financial reporting and reconciliations.
- Manage staff rotas, training, and performance reviews.
- Drive guest satisfaction, online reputation, and repeat business.
- Ensure compliance with health & safety and statutory requirements.
- Support maintenance and continuous property improvement initiatives.
Qualifications
- GCSEs in English and Maths at grades 4-9 (A*-C) desirable
Skills and Personal Qualities
- Strong leadership skills with a hands-on management approach
- Experience with budgets, reporting, and cost control
- Familiarity with PMS systems (preferably Rezlynx)
- Good knowledge of health & safety and food hygiene
- Proficient in MS Office
- Flexible to work weekends and shifts
What is the expected career progression after this apprenticeship?
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
Pre-employment checks.
Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'.
The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
- #Inspire MP
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Level 4 Hospitality Manager Apprenticeship employer: LMP Group
LMP Group is an excellent employer that prioritises the growth and development of its employees, offering a supportive work culture where dedication to helping vulnerable young people is highly valued. Located in Batley, this role as an Apprentice Inclusion Assistant not only provides competitive pay but also presents a unique opportunity to gain hands-on experience in education while receiving ongoing training and support throughout the 16-month programme.
StudySmarter Expert Advice🤫
We think this is how you could land Level 4 Hospitality Manager Apprenticeship
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Level 4 Hospitality Manager Apprenticeship
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at LMP Group, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at LMP Group.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with LMP Group!
How to prepare for a job interview at LMP Group
✨Know Your Menu
Before heading into your interview at LMP Group, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at LMP Group. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like LMP Group!
