HR Support Apprenticeship in Birmingham

Level 3 HR Support Apprenticeship – Harvey Norman Trading UK Ltd is a leading international retailer specialising in Home Appliances, Technology, Furniture and Beds. With over 300 stores worldwide, Harvey Norman is recognised for delivering excellent value, quality products, and outstanding customer service. Based at their Sutton Coldfield store and head office, this apprenticeship offers an exciting opportunity to begin a career in Human Resources within a dynamic retail environment.

We are looking for a motivated and organised individual to join us as an HR Support Apprentice, supporting the HR team across a variety of human resources and administrative activities.

Apprenticeship Summary:

• Salary: £15,600 a year (based on £8.00 per hour)
• Working Week: Monday to Friday, 9:00am – 5:00pm (30-minute unpaid break)
• Hours: 37.5 hours per week
• Online apprenticeship training supported by skilled tutors
• Level 3 HR Support Apprenticeship
• Location: Harvey Norman Head Office/Store, Unit 14-20, The Parade, Gracechurch Shopping Centre, Sutton Coldfield, Staffordshire, B72 1PD

The Role:

As an HR Support Apprentice, you will be an essential part of the HR team, providing support across a variety of HR functions. You will help manage day-to-day HR processes while developing valuable skills and knowledge in areas such as recruitment, employee relations, training and development, and HR administration. This role is ideal for someone looking to build a long-term career in Human Resources, offering opportunities for growth and progression as experience is gained.

Main Duties:

• Assist with recruitment processes, including posting vacancies, scheduling interviews, and supporting onboarding activities.
• Maintain and update employee records and HR databases, ensuring information is accurate and confidential.
• Support the administration of employee benefits, leave management, and payroll-related processes.
• Assist in coordinating employee training and development programmes.
• Respond to general HR enquiries and provide guidance on company policies and procedures.
• Support employee engagement initiatives, activities, and events.
• Prepare and maintain HR reports, records, and documentation.
• Assist with a range of HR administrative duties as required.
• Ensure sensitive information is handled professionally and confidentially at all times.

The Candidate:

Qualifications, Qualities & Experience:

• Strong interest in pursuing a career within Human Resources.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with discretion and confidentiality.
• Proactive attitude with a willingness to learn and develop new skills.
• Strong team player who enjoys working in a fast-paced environment.
• Basic proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Good attention to detail and ability to maintain accurate records.
• Professional and reliable approach to work.
• Strong interpersonal skills and ability to build positive working relationships.
• Enthusiastic, motivated, and committed to developing a career in HR.

Training and Development:

As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:

• Study towards a Level 3 HR Support qualification
• On-the-job training and mentoring from experienced HR professionals
• Exposure to recruitment, employee relations, HR administration, and training activities
• Regular progress reviews and development support

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will complete a Level 3 HR Support Apprenticeship qualification.

What is the expected career progression after this apprenticeship?

Potential progression into a permanent HR role within the business or further development opportunities within Human Resources, subject to performance and business needs.

Pre-employment checks:

Please be aware that a Basic DBS check will be completed as part of the recruitment process. Successful applicants will also be required to comply with the company's standard employment and right-to-work verification procedures.