At a Glance
- Tasks: Lead exciting Shopify projects and manage client relationships in a fast-paced digital agency.
- Company: Join a rapidly growing eCommerce-focused digital agency with a collaborative culture.
- Benefits: Enjoy fully remote work, flexible hours, and opportunities for professional growth.
- Other info: Be part of a dynamic team with long-term growth potential in a thriving industry.
- Why this job: Make an impact by working with premium online brands and enhancing their eCommerce strategies.
- Qualifications: 4+ years in project/account management, strong Shopify knowledge, and excellent communication skills.
The predicted salary is between 50000 - 70000 £ per year.
LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused Senior Shopify Project & Account Manager to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements.
This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization. The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence.
Key Responsibilities- Project Delivery Management
- Manage up to 7 concurrent Shopify and eCommerce projects including: Shopify builds, CRO initiatives, SEO retainers, ongoing support engagements.
- Maintain project timelines, budgets, documentation, and delivery quality.
- Manage Asana boards, project schedules, risk logs, and change requests.
- Coordinate cross-functional collaboration between development, design, SEO, and email teams.
- Ensure projects stay within defined scope and performance expectations.
- Client Relationship Management
- Serve as the primary point of contact for assigned clients.
- Provide proactive communication and updates via Loom, email, and meetings.
- Lead recurring review calls and roadmap discussions.
- Build long-term client relationships focused on trust, transparency, and growth.
- Identify upsell and retainer opportunities where appropriate.
- Team Leadership & Coordination
- Facilitate weekly delivery meetings and project reviews.
- Allocate tasks across designers and developers.
- Conduct QA reviews and enforce agency standards.
- Support junior team members through mentorship and process guidance.
- Escalate risks or blockers appropriately to leadership.
- Process & Operational Improvement
- Help improve SOPs, workflows, and internal documentation.
- Contribute ideas for operational efficiency and process optimization.
- Support retrospective reviews and continuous improvement initiatives.
- Maintain organized project records and reporting structures.
- Commercial & Scope Oversight
- Review project changes and support budget management.
- Ensure projects remain aligned with business goals and profitability targets.
- Assist with quoting, scoping, and proposal preparation when needed.
- 4+ years of experience in Project Management, Account Management, Digital Agency Operations, Shopify or eCommerce environments.
- Strong understanding of Shopify ecosystems and website delivery workflows.
- Experience managing multiple client projects simultaneously.
- Strong communication and stakeholder management skills.
- Experience using project management platforms such as Asana.
- Excellent organizational and prioritization abilities.
- Ability to work independently in a fully remote environment.
- Experience working with CRO, SEO, and email marketing teams.
- Familiarity with Shopify design and development workflows.
- Experience managing distributed or international teams.
- Knowledge of agile delivery processes.
- Strong QA and process management mindset.
- Experience with the following is highly preferred: Asana, Slack, Notion, Figma, Loom, Shopify, AI productivity tools such as Claude.
- Core working hours: 10:00 AM – 6:00 PM CET.
- Occasional flexibility may be required for urgent client communication.
- Fully remote contractor position.
- Fully remote work environment.
- Work with high-growth eCommerce brands.
- Collaborative international team culture.
- Opportunity to influence processes and operational excellence.
- Long-term growth potential within a rapidly expanding agency.
Senior Shopify Project & Account Manager (Remote - CET Hours) employer: LMG Staffing Solutions
LMG Staffing Solutions offers an exceptional remote working environment for the Senior Shopify Project & Account Manager role, allowing you to collaborate with a dynamic international team while managing high-growth eCommerce projects. With a strong focus on employee development and operational excellence, you'll have the opportunity to influence processes and build long-term client relationships in a fast-paced agency setting. Join us to thrive in a culture that values proactive communication, mentorship, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Shopify Project & Account Manager (Remote - CET Hours)
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce and Shopify space. Attend virtual meetups or webinars to get your name out there and show off your expertise. You never know who might be looking for someone just like you!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past Shopify projects and successes. Use case studies to demonstrate how you've managed client relationships and delivered results. This will make you stand out when applying through our website.
✨Tip Number 3
Prepare for interviews by practising common questions related to project management and client communication. Think about specific examples from your experience that showcase your problem-solving skills and ability to manage multiple projects. We want to see how you shine!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your fit for the role. And remember, keep an eye on our website for more opportunities!
We think you need these skills to ace Senior Shopify Project & Account Manager (Remote - CET Hours)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Shopify Project & Account Manager role. Highlight your experience with Shopify projects and client management, as we want to see how you can bring value to our team.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect how you would communicate with clients and stakeholders.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple projects at once. In your application, share examples of how you've successfully managed several projects simultaneously, keeping everything on track and within budget.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at LMG Staffing Solutions
✨Know Your Shopify Stuff
Make sure you brush up on your knowledge of the Shopify ecosystem. Be ready to discuss specific projects you've managed, focusing on how you handled challenges and delivered results. This will show that you’re not just familiar with Shopify but can also navigate its complexities.
✨Showcase Your Project Management Skills
Prepare examples that highlight your experience in managing multiple projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating how you kept projects on track and met client expectations.
✨Communicate Like a Pro
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Think about how you would explain complex concepts to clients who may not be as tech-savvy. This will help you stand out as someone who can build strong client relationships.
✨Be Ready to Discuss Process Improvements
The agency is looking for someone who can contribute to operational excellence. Come prepared with ideas on how you’ve improved workflows or SOPs in past roles. This shows that you’re proactive and committed to continuous improvement, which is key in a fast-paced environment.
