Job Title: Terminal Administrator Location: Ipswich, Suffolk Start Date: Immediate start
About the Role
We’re seeking an organised, proactive Terminal Administrator to provide comprehensive administrative support to the Terminal Manager and Ships Agency team, ensuring the smooth and efficient running of terminal and agency activities in a fast-paced port/terminal environment.
What You’ll Be Doing:
- Manage inboxes/calls and route queries quickly
- Provide admin support to the Terminal Manager and Ships Agency team
- Support weighbridge admin, maintaining accurate vehicle movements, weight records, and documentation
- Prepare, process, and file terminal and shipping agency paperwork; maintain records and compliance files
- Coordinate vessel/terminal admin and update operational systems/spreadsheets and reports
- Schedule meetings/site visits/diaries and liaise with internal teams, customers, stakeholders, and suppliers
- Support ad hoc projects and process improvements
About You:
- Excellent communication skills with a professional phone and email manner
- Strong organisational and time management skills with effective prioritisation
- Confident IT skills (Outlook, Word, Excel) with accurate typing and attention to detail
- Comfortable working in a busy operational environment with changing prioritiesProactive, reliable, and able to work independently as well as part of a team
- Previous admin experience preferred (shipping/logistics/terminal/agency experience is a bonus)
What’s On Offer:
- Regular, consistent hours in a busy and varied role
- Supportive, friendly team environment
- Competitive pay and benefits
- Varied workload — no two days the same
- Permanent, full-time in Ipswich
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