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- Tasks: Experience the full trade lifecycle while ensuring seamless operations and partner success.
- Company: Join a leading trading exchange with a focus on innovation and collaboration.
- Benefits: Enjoy 25 days of holiday, private medical coverage, and wellness programs.
- Why this job: Make an impact by optimising partner experiences and enhancing trading strategies.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Dynamic role with opportunities for learning and career growth.
The predicted salary is between 36000 - 60000 £ per year.
This program offers a unique opportunity to see the full lifecycle of a trade—from the operational mechanics that power our exchange to the relationship management that ensures our global partners thrive. Your time will be split between 2 departments - 6 months Broker Operations / 6 months Partner Success.
Rotation 1: Broker Operations (Months 1-6)
- Trade Analysis: Conduct in-depth analysis of trade executions to resolve client queries and internal discrepancies.
- Payment Infrastructure: Manage the operational flow of client funds, including deposits, withdrawals, and inter-account transfers across LMAX Global and LMAX Digital.
- Platform Support: Gain a technical understanding of the LMAX Central Limit Order Book (CLOB) and how it interacts with platforms like MT4/MT5 and FIX APIs.
- Regulatory Compliance: Ensure all tasks adhere to strict regulatory standards (e.g., CASS) and internal risk policies.
- Data Reporting: Distribute daily management reports regarding liquidity and operational performance.
Rotation 2: Partner Success (Months 7-12)
- Account Management: Serve as a primary point of contact for institutional clients, managing their journey from onboarding to daily trading activity.
- Commercial Insights: Use CRM data (Salesforce) to identify trends in client behavior and suggest ways to optimize their trading strategy.
- Collaboration: Act as the bridge between the client and the Sales and Technology teams to troubleshoot issues and deliver new product features.
- Market Education: Assist partners in understanding LMAX market microstructure, liquidity pools, and the benefits of our "no last look" execution model.
- Project Delivery: Lead a capstone project aimed at improving the partner experience or streamlining the onboarding journey.
Essential Skills / Experience
- Business fluency in written and verbal English.
- Effective relationship builder and influencer.
- Pragmatic and flexible with ability to handle ambiguity and remain focused.
- Confident and proactive in communicating with people at all levels and a good team player.
- Performance driven and results orientated with a strong bias for action and outcome.
- Strong problem solver.
- Can handle large workloads and remain calm and productive in stressful situations.
- Reliable and willing to work antisocial hours to meet client requirements, solve their problems and thus encourage future business.
- Proficiency in MS Office applications.
- Previous client facing experience.
Benefits include:
- 25 days of holiday.
- Bonus.
- Pension contribution.
- Private medical, dental, and vision coverage.
- Life assurance.
- Critical illness cover.
- Wellness contribution program with access to ClassPass.
- Plumm Platform.
- Five volunteering days.
- Give as You Earn initiative.
- Learning and development programs.
- Electric Vehicle Scheme.
- Cycle to Work Scheme.
- Season Ticket Loan.
Broker Operations/Partner Success Graduate Analyst (1 year FTC) employer: LMAX Group
Contact Detail:
LMAX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Operations/Partner Success Graduate Analyst (1 year FTC)
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Broker Operations and Partner Success. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled challenges in the past. We love hearing about your thought process and how you handle pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at LMAX.
We think you need these skills to ace Broker Operations/Partner Success Graduate Analyst (1 year FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Broker Operations and Partner Success roles. Highlight any relevant client-facing experience and analytical skills, as these will be key in your application.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how you've built relationships or solved problems in the past, and show us your passion for the trading industry.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, emphasise your ability to handle ambiguity and solve complex issues. We love candidates who can stay calm under pressure and deliver results, so share any relevant experiences that demonstrate this.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to see your enthusiasm for joining the StudySmarter team!
How to prepare for a job interview at LMAX Group
✨Know the Trade Lifecycle
Make sure you understand the full lifecycle of a trade, from execution to settlement. Familiarise yourself with terms like CLOB, MT4/MT5, and FIX APIs. This knowledge will show your enthusiasm for the role and help you answer technical questions confidently.
✨Showcase Your Relationship Skills
Since this role involves working closely with institutional partners, be prepared to discuss your experience in building relationships. Think of examples where you've successfully managed client interactions or resolved issues, as this will demonstrate your ability to thrive in a client-facing environment.
✨Be Data Savvy
Brush up on your data analysis skills, especially if you're familiar with CRM tools like Salesforce. Be ready to talk about how you've used data to drive insights or improve processes in previous roles. This will highlight your analytical mindset and performance-driven approach.
✨Prepare for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving abilities. Think of specific challenges you've encountered and how you tackled them. This will showcase your pragmatic approach and ability to remain calm under pressure, which is crucial for this role.
