At a Glance
- Tasks: Provide first point of contact support and resolve technical incidents for clients.
- Company: Join a dynamic team dedicated to keeping IT systems operational.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Exciting environment with potential for career advancement.
- Why this job: Make a real difference by helping clients with their IT challenges.
- Qualifications: Basic IT knowledge, experience with Windows systems, and networking skills.
The predicted salary is between 25000 - 35000 £ per year.
You'll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support.
A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies is required. Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain is necessary. Experience in configuring wireless networks and technologies is also important. A good understanding of the Microsoft Office suite Microsoft 365 is essential.
IT Support Engineer in Surrey employer: LMA Recruitment
As an IT Support Engineer with us, you'll join a dynamic team that values innovation and collaboration in a supportive work environment. We offer comprehensive training and development opportunities to help you grow your skills, alongside competitive benefits and a commitment to work-life balance. Located in a vibrant area, our company fosters a culture of inclusivity and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
