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- Tasks: Handle calls and emails about pension schemes while supporting clients and admin teams.
- Company: A vibrant recruitment agency in the UK with a busy call centre environment.
- Benefits: Gain valuable experience, flexible hours, and potential for contract extensions.
- Why this job: Join a dynamic team and make a difference in people's financial futures.
- Qualifications: Strong customer service skills and good communication; contact centre experience is a plus.
- Other info: Opportunity to develop skills in a supportive and fast-paced setting.
The predicted salary is between 25000 - 30000 £ per year.
A recruitment agency in the United Kingdom is looking for individuals to join their busy call center handling inquiries related to occupational pension schemes. The role involves:
- Taking inbound calls
- Providing support to clients and administrative teams
- Responding to emails
Candidates should have:
- Strong customer service skills
- Good communication abilities
- Experience in a contact center (advantageous)
This position is expected to last for 3 months with potential rolling extensions.
Pension Support Specialist in Redhill employer: LMA Recruitment
Contact Detail:
LMA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Support Specialist in Redhill
✨Tip Number 1
Make sure you know your stuff about occupational pension schemes! Brush up on common queries and solutions so you can impress during the call. We want to see you shine when you take those inbound calls!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable handling inquiries. The better you are at communicating, the more confident you'll feel when you're on the phone.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a client. We love to see that passion for helping others!
✨Tip Number 4
Apply through our website! It’s super easy and we’ll make sure your application gets the attention it deserves. Plus, you’ll be one step closer to landing that Pension Support Specialist role!
We think you need these skills to ace Pension Support Specialist in Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in a contact centre. We want to see how your background fits with the Pension Support Specialist role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your skills can benefit us. Keep it friendly and professional, and don’t forget to mention your passion for helping clients with their pension inquiries.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple – we want to understand your experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at LMA Recruitment
✨Know Your Pensions
Brush up on your knowledge of occupational pension schemes before the interview. Familiarise yourself with common terms and processes, as this will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a client, as this will demonstrate your suitability for a call centre environment.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This not only shows your communication skills but also reflects how you would handle calls with clients, ensuring they feel heard and valued.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview where you might have to handle a mock call. Prepare by thinking through how you would respond to common inquiries or complaints related to pensions, showcasing your problem-solving abilities and calmness under pressure.