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For Companies At a Glance
- Tasks: Lead the architectural strategy for ServiceNow, ensuring alignment with business goals and governance.
- Company: Join a forward-thinking tech firm focused on enterprise platform innovation.
- Benefits: Competitive salary, flexible remote work, and opportunities for professional growth.
- Why this job: Be a key player in shaping the future of enterprise platforms with cutting-edge technology.
- Qualifications: 10+ years in ServiceNow and enterprise architecture; strong leadership and strategic influence skills.
- Other info: Work remotely with occasional travel; excellent career advancement potential.
The predicted salary is between 80000 - 100000 £ per year.
About the role
The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals. Your purpose is to establish governance models, anticipate risks, and enable sustainable growth—engaging across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program.
What you will do
- Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
- Provide architectural guidance to ensure designs align with platform standards and leading practices.
- Shape governance frameworks covering instance strategy, integrations, and data models.
- Facilitate platform governance forums to drive consistent decisions across partners and teams.
- Anticipate and mitigate platform risks (scalability, performance, technical debt).
- Influence adoption of leading practices across customer, partner, and ServiceNow teams.
- Provide structured feedback to ServiceNow product and engineering teams.
What success looks like
- ServiceNow embedded as a strategic enterprise platform with clear governance models in place.
- Platform standards consistently applied across all delivery teams.
- Technical risks reduced and scalability maintained.
- Recognised as a trusted advisor on platform strategy and governance.
Qualifications
- Experience in leveraging or critically assessing how to integrate AI into work processes, decision-making, or problem-solving (e.g., AI-powered tools, automation, insights).
- 10+ years in ServiceNow, enterprise architecture, solution strategy, and program leadership.
- Proven experience engaging at senior levels to influence platform direction and business outcomes.
- Track record defining multi-workflow, enterprise-scale architectures and governance models.
- Ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision.
- Expertise in platform strategy, integration patterns, and complex delivery governance.
- ServiceNow Certified Technical Architect (CTA) plus other architecture/governance certifications highly desirable.
Engagement & commercial
Target start: April 2026 · Duration: 6 months · Location: UK-wide; largely remote with travel to client sites in UK&I as required.
Servicenow Architect (CMDB,ITOM,AI) in London employer: LMA Recruitment
Contact Detail:
LMA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Servicenow Architect (CMDB,ITOM,AI) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community and let them know you're on the hunt for a role. Attend industry meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your past projects and achievements in ServiceNow architecture. This will give you an edge during interviews and help you stand out from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of platform governance, integration patterns, and AI in ServiceNow. We want you to be ready to impress with your insights and experience.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might just be the perfect fit for you. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Servicenow Architect (CMDB,ITOM,AI) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of a ServiceNow Architect. Highlight your experience with platform strategy, governance, and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've influenced platform direction and mitigated risks in past projects. We love a good story!
Showcase Your Technical Expertise: Don’t hold back on your technical skills! Detail your experience with AI integration, enterprise architecture, and governance models. We’re looking for someone who can guide teams and influence decisions, so make that clear in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at LMA Recruitment
✨Know Your Stuff
Make sure you’re well-versed in ServiceNow, especially around CMDB, ITOM, and AI integration. Brush up on your architectural principles and governance models, as you'll need to demonstrate your expertise in these areas during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've influenced platform strategy or mitigated risks. Highlight your experience engaging with senior stakeholders and how you’ve shaped governance frameworks to align with business objectives.
✨Ask Insightful Questions
Come prepared with questions that show your understanding of the role and the company’s goals. Inquire about their current platform challenges or how they envision the future of ServiceNow within their organisation. This shows you’re genuinely interested and engaged.
✨Demonstrate Leadership Skills
As a potential trusted advisor, it’s crucial to exhibit your leadership capabilities. Discuss how you’ve guided teams towards a unified vision and how you can influence decisions across various partners and teams to ensure consistency and success.