Head of Department

To be responsible as Head of Department for managing and leading the property management team, the corporate services team and the general affairs team. Primary duties involve management, leadership and oversight of the teams maintaining the premises, secretarial duties, and tenancy contact management for delegate staff.

Key Responsibilities

• In consultation with senior management, to oversee the property management team responsible for all property related matters between the company and the Landlord of its premises & direct the team in space planning initiatives including the office layout and space allocation.
• To lead and coordinate the planning and execution of office refurbishment and relocation projects when the need arises.
• To oversee and be responsible for all matters relating to Health & Safety, fire, environmental or other relevant regulations in relation to the department’s responsibilities.
• To be responsible for all matters relating to office security.
• To manage the relationship with the vendor of branch physical data storage facilities.
• To manage and oversee the team responsible for day-to-day facilities operations including maintenance, cleaning, security, reception and related services, including messenger & courier services.
• Support business continuity planning and incident response efforts from a facilities perspective.
• To be responsible for the department’s administration of the company\’s insurance policies
• To manage, control and dispose of (as necessary) the fix/quasi-fix assets (excluding those under the control of the IT department).
• To administer and manage the branch mobile telephony provision.
• Provision of services under the SLA to group entities

Delegate Accommodation Support Services

• To manage and oversee the General Affairs team providing tenancy support to delegate staff & any related services including secretarial and administrative duties.
• To oversee the Executive Secretariat function and monitor the timely and accurate provision of all relevant Head Office reports under this function

Corporate Services

• Reception duties and front of house
• Management and continuous improvement of room booking system

Departmental Oversight

• To manage and supervise the department’s staff in arranging the servicing of the office.
• To manage and supervise the department’s staff in arranging the supply and delivery of all of the equipment and supplies ensuring cost-effectiveness and value for money.
• To proactively lead, oversee and manage the department’s staff to ensure operations is carried out in an efficient and effective manner, and to regularly communicate with internal and external stakeholders to ensure services are delivered in a timely manner
• To carry out such other duties as requested by the General Manager.

Qualifications and Experience

Minimum of 5 years managerial experience in a financial services organization dealing with premises and General Affairs.

Seniority level

Director

Employment type

Full-time

Job function

Management

Industries

Banking