IT Services Engineer - £27,500 - £32,000.
Cheltenham (onsite, must have driving license or plans to obtain).
Employer of choice! Realistic progression, large training budget & much more.
Hours - 8-4/9-5/10-6.
Job Purpose:
To support the maintenance and development of the organisation's IT Services.
As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk.
To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers.
Context of Role:
IT Services underpin the operation of the organisation, ensuing we can operate efficiently and safely. Our customers include staff, learners, residents, and visitors. Our network is spread over dispersed geographic locations interconnected by various types of connections, including broadband, leased lines, SHDCs. Key services we deliver include Windows and Office Desktop support, wireless, door access, internet access, telephony, CCTV, LOB applications, file access, and intranet services. As one of our operations is providing 24/7 365-day residential care it is key our services are available, we utilise highly available system design to achieve this alongside a proactive approach.
What we're looking for:
Strong troubleshooting skills across hardware, software, and networks
Excellent customer service and communication skills
Ability to prioritise workload and work under pressure
A proactive and team-oriented mindset
Key Responsibilities
IT Infrastructure & Systems
Support and maint...
IT Services Engineer in Cheltenham employer: LM RECRUITMENT SOLUTIONS
Join a dynamic team as an IT Service Desk Analyst in Hereford, where we prioritise employee well-being and professional growth. Our hybrid work model offers flexibility, allowing you to thrive in a supportive environment that values customer service excellence and technical expertise. With competitive pay and opportunities for permanent placement, we are committed to fostering a culture of collaboration and continuous learning.
