At a Glance
- Tasks: Support venue management in delivering engaging training for new employees and nurture talent.
- Company: Join Glendola Leisure, a vibrant company in the hospitality industry.
- Benefits: Competitive salary, flexible shifts, private medical cover, and 28 days holiday.
- Other info: Dynamic role with excellent career growth opportunities and a supportive team environment.
- Why this job: Make a real impact by inspiring and developing future hospitality stars.
- Qualifications: At least 2 years’ experience in training or people development roles.
The predicted salary is between 32000 - 35000 £ per year.
This exciting new role will see you joining Glendola Leisure’s HR Team, supporting venue management in delivering an engaging training journey for new employees — from onboarding through induction to becoming confident, capable team members.
We are looking for a highly engaging, people-focused individual with at least 2 years’ experience in a similar role. You will be a confident and motivating trainer who can connect with people at all levels, adapting your style to suit different learning needs and creating a positive, energising learning environment.
This is a field-based role, delivering training across venues, maintaining accurate records, and identifying ongoing development needs. You will play a key role in nurturing talent, supporting progression, and contributing to wider team objectives.
As an HR Generalist, you’ll support the Talent Acquisition Manager in delivering effective recruitment across our Edinburgh-based businesses. You’ll play a key role in ensuring a consistent, high-quality candidate experience throughout the hiring process. During peak trading periods, including the busy Christmas season, you’ll take a hands-on approach to supporting recruitment and onboarding activity end-to-end. This will include everything from candidate attraction and selection through to onboarding and integration into the business.
Above all, you will champion excellence in the customer journey, embedding Glendola Leisure’s service standards through engaging training supported by strong product knowledge. Based in Edinburgh, you will support our local venues Frankenstein's, Gordon Street Coffee Edinburgh, Le Monde and Angels Share, while working closely with the wider HR team to ensure a consistent approach to training and employee experience.
What We’re Looking For
- A genuine people person who can engage, inspire and motivate groups
- At least 2 years’ experience in a training or people development role
- Passion for hospitality and delivering great customer experiences
- Strong communication skills, both verbal and written
- Ability to coach and develop individuals at all levels
- Positive, resilient attitude with the ability to influence others
- Strong organisational skills, with the ability to prioritise and manage expectations
- Collaborative, proactive and self-driven approach
- Ability to build strong relationships across the business
- Understanding of confidentiality and GDPR requirements
- Knowledge of statutory training requirements
- IT confident – Microsoft Office, Teams, and creating engaging training content
- Experience with authoring tools is a bonus, not essential
We Are Proud to Offer
- Some of the best Career Growth Opportunities in the industry.
- Flexible Shift Patterns – to fit around the other important things in life.
- A Competitive and Progressive salary £32k - £35k per year, including tronc and dependent on experience
- Private Medical Cover on completion of one year’s service.
- Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service.
- 28 days paid Holiday per annum, inclusive of Bank Holidays.
- 25% Discount at all Glendola Leisure Venues.
- Annual Staff Events.
- Opportunities to innovate and contribute to the growth of your business.
HR employer: LM - Management & Sales
Glendola Leisure is an exceptional employer that prioritises employee growth and development, offering some of the best career advancement opportunities in the hospitality industry. With a flexible work culture, competitive salary, and comprehensive benefits including private medical cover and mental health resources, employees are supported both personally and professionally. Located in the vibrant city of Edinburgh, you will be part of a dynamic team that values collaboration and innovation, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land HR
✨Tip Number 1
Get to know the company culture before your interview. Check out Glendola Leisure's venues and see how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your training delivery skills! Since this role is all about engaging and motivating others, consider doing a mock training session with friends or family. This will boost your confidence and help you refine your style.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Glendola Leisure family.
We think you need these skills to ace HR
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your training and people development experience, and don’t forget to showcase your passion for hospitality!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the HR & Training Manager role. Share specific examples of how you've engaged and motivated teams in the past.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and well-structured. Use concise language and check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at LM - Management & Sales
✨Know Your Stuff
Make sure you’re well-versed in Glendola Leisure’s values and the specifics of the HR & Training Manager role. Brush up on their venues and think about how your experience aligns with their training needs. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a people-focused individual, be ready to share examples of how you've engaged and motivated teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to adapt your training style to different learning needs.
✨Demonstrate Your Organisational Skills
Since this role involves maintaining accurate records and managing multiple training sessions, come prepared with examples of how you’ve successfully organised training programmes or events. Discuss any tools or methods you use to keep everything on track.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Ask about their approach to employee development or how they measure the success of their training programmes. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
