At a Glance
- Tasks: Welcome visitors and provide a friendly reception service at Hulton House.
- Company: Join a caring team at Hulton House Care Home in Preston.
- Benefits: Flexible weekend hours with a supportive work environment.
- Other info: Perfect for students looking for part-time weekend work!
- Why this job: Make a positive first impression and connect with people every day.
- Qualifications: Friendly personality, good communication skills, and some admin experience preferred.
The predicted salary is between 9.9 - 12.1 £ per hour.
Hulton House Care Home – Preston
Are you friendly, approachable and organised? Do you enjoy meeting people and making a positive first impression? Hulton House Care Home is looking for a Weekend Receptionist to join our welcoming team!
The Role
- Hours: 16 hours per week
- Working hours: 9am – 5pm
- Days: Saturday and Sunday
What We’re Looking For
- A warm, friendly and welcoming personality
- Good communication and customer service skills
- Confidence answering telephone calls and welcoming visitors
- Good organisational and administrative skills
- A caring and professional approach
- Previous reception or administration experience would be an advantage.
What You’ll Be Doing
- Welcoming visitors, families and professionals into the home.
- Answering telephone calls and directing enquiries.
- Supporting with general administrative duties.
- Helping to create a warm and positive first impression.
- Providing a friendly and professional reception service to residents, relatives and colleagues.
Location: Lightfoot Green Lane, Fulwood, Preston, PR4 0AP
Weekend Receptionist – Hulton House in Preston employer: L&M Healthcare
L&M Healthcare is an exceptional employer, offering a supportive and nurturing work environment where Care Assistants can thrive. With market-leading pay, comprehensive training, and the chance to work alongside dedicated professionals, employees are empowered to make a meaningful difference in the lives of those they care for. Our homes across the Northwest provide a unique opportunity to be part of a growing team that values compassion and excellence in care.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist – Hulton House in Preston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like L&M Healthcare and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at L&M Healthcare and let us see your personality shine through!
We think you need these skills to ace Weekend Receptionist – Hulton House in Preston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and L&M Healthcare.
Get Familiar with Our Brand:Before applying, take some time to learn about L&M Healthcare and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at L&M Healthcare
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress L&M Healthcare.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which L&M Healthcare will surely appreciate.
