At a Glance
- Tasks: Lead support delivery for cutting-edge military satellite communications and ensure effective logistics.
- Company: Join Lockheed Martin, a leader in innovative defence technology.
- Benefits: Enjoy flexible working, competitive pay, and comprehensive health benefits.
- Other info: Be part of a collaborative team shaping the future of space technology.
- Why this job: Make a real impact on national security while developing your skills in a dynamic environment.
- Qualifications: Experience in Integrated Logistics Support and strong stakeholder management skills required.
The predicted salary is between 55000 - 65000 € per year.
Be part of a team delivering the next generation of secure military communications satellites for the UK Ministry of Defence. This work provides resilient, high‑performance connectivity for the UK, its allies and Defence personnel worldwide, playing a critical role in protecting national security as space becomes more contested and demand for secure data continues to grow.
Joining Lockheed Martin also means helping to shape significant investment in the North East space sector, with more than £100 million proposed to support high‑skill jobs, advanced manufacturing and long‑term economic growth. Opportunities include potential satellite manufacturing in County Durham and collaboration with NESST – the North East Space Skills and Technology Centre at Northumbria University – helping to build a strong pipeline of talent, learning and innovation.
This is your chance to work on mission‑critical technology, develop cutting‑edge skills and build a meaningful career, while delivering lasting impact for the region and the nation.
The Role:
We are seeking an experienced Service Delivery Manager - ILS to lead supportability and through-life support delivery for a complex defence programme based in Havant. Reporting to the Programme Manager you will play a key role in ensuring supportability is designed into the solution from the outset while enabling responsive and effective in-service support delivery throughout the programme lifecycle. Acting as a primary interface with MoD stakeholders, partner organisations and internal teams, you will lead the delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities within a multi-contractor defence environment.
This role combines programme delivery, customer engagement and technical leadership. You will lead a small team of ILS and PDS specialists while working collaboratively across engineering, logistics and programme functions to deliver high-quality support solutions aligned to customer and operational requirements.
At the outset of the programme, you will be instrumental in establishing the support delivery framework and implementing all ILS and PDS activities associated with the Integrated Support Plan, Supportability Case, associated element plans and ongoing in-service support deliverables.
Key Responsibilities
- Act as the primary interface for MoD stakeholders and partner organisations on ILS and support delivery matters
- Lead the planning and delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities across the programme lifecycle
- Support development and delivery of the Integrated Support Plan, Supportability Case and associated element plans
- Establish collaborative relationships across customer, supplier and internal teams to ensure successful programme outcomes
- Deliver proactive and agile responses to ongoing support and service delivery requirements
- Ensure supportability requirements are designed into the system throughout development and in-service phases
- Lead or oversee: Supportability Analysis, Logistics Readiness activities, Software lifecycle support, Technical documentation delivery, Obsolescence management services, Disposal analysis and disposal management, Availability, Reliability & Maintainability (AR&M) analysis, DRACAS activities and reporting, Logistics demonstrations, First Point of Contact oversight for support-related activities
- Provide leadership and direction to a small team of ILS and PDS specialists
- Support technical decision-making and prioritisation across support delivery activities
- Promote collaborative working practices across engineering, logistics and programme teams
- Drive continuous improvement and best practice within supportability and service delivery activities
Equal Opportunity Statement
Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognise the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximise value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. If you require assistance or adjustments to participate in the job application or interview process, please contact recruitment@global.lmco.com.
Qualifications
- UK Citizenship with current SC clearance, or the ability to obtain SC clearance
- Proven experience delivering Integrated Logistics Support (ILS), Product Support, Supportability Engineering or Service Delivery within complex defence, aerospace or government programmes
- Experience working across CADMID/T lifecycle phases
- Strong understanding of defence supportability standards and processes, including: DEF STAN 00-600 Integrated Logistics Support, Defence Logistics Framework, Knowledge in Defence (KiD), DRACAS, FMEC, Support Options Matrix
- Experience leading multidisciplinary teams within customer-facing environments
- Strong stakeholder management skills with the ability to operate effectively across customer, supplier and partner organisations
- Excellent written, verbal and interpersonal communication skills
- Ability to work effectively in a fast-paced and evolving programme environment with minimal supervision
- Demonstrated leadership, initiative and problem-solving capability
Desirable Experience:
- Experience with ILS requirements verification and Support Maturity Levels
- Knowledge of lifecycle product support methodologies
- Previous experience supporting space and/or ground systems programmes
- Experience working within MoD or defence prime contractor environments
Business Environment
By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. At Lockheed Martin, we place an emphasis on empowering our employees by fostering innovation, integrity, and exemplifying the embodiment of corporate responsibility.
Lockheed Martin Space is one of the four major business areas within Lockheed Martin. LMUK Space is at the forefront of Lockheed Martin’s International growth strategy including building exquisite satellites for a broad array of missions, ground station mission planning and command & control software products deployed to a diverse customer base as well as key capabilities in AI and space exploration and all underpinned by key strategic collaborations with universities in the UK. We not only deliver on current requirements, Lockheed Martin are always focused on the future requirements of this exciting and growing space domain which is a key enabler to our daily lives and future safety and security.
What we offer you
At Lockheed Martin our employees come first and therefore your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment you can expect so much more.
We are an employer in support of and offering Flexible working with the option to also work a 4 day week depending on business requirements, where you have the option of Fridays off. We offer Competitive salaries alongside a flexible holiday entitlement.
We have a Wealth of benefits available to you that can be selected through our wellbeing tool upon commencement of employment. Just a few of our amazing benefits are shown below:
- Private Medical Insurance
- Competitive Pension
- Dental
- Critical Illness
- Life Assurance
- Travel Insurance
- Employee discounts for top high street shops
- Employee Assistance Program which includes free face to face counseling sessions, Legal advice, Financial advice, etc
- Internal training and development alongside our Education assistance programmes
- Reimbursement for a professional membership
- Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave
Service Delivery Manager – Integrated Logistics Support (ILS) employer: LM Careers
Lockheed Martin is an exceptional employer, offering a dynamic work environment where innovation and integrity are at the forefront. With a strong commitment to employee wellbeing, we provide flexible working options, competitive salaries, and a comprehensive benefits package that includes private medical insurance and professional development opportunities. Join us in Havant to contribute to mission-critical technology while enjoying a supportive culture that fosters growth and collaboration within the thriving North East space sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager – Integrated Logistics Support (ILS)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those connected to Lockheed Martin. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Understand their mission and values, especially around defence and space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Think of specific situations where you demonstrated leadership or problem-solving skills, particularly in logistics or support roles. This will help you stand out as a candidate who can handle the complexities of the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Service Delivery Manager – Integrated Logistics Support (ILS)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Integrated Logistics Support (ILS) and how it aligns with the role. We want to see how your skills can directly contribute to our mission of delivering secure military communications.
Showcase Your Leadership Skills:As a Service Delivery Manager, you'll be leading a team. So, don’t forget to mention any previous leadership roles or experiences where you successfully managed teams or projects. We love seeing candidates who can inspire and drive their teams forward!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences. We appreciate applicants who can communicate effectively, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LM Careers
✨Know Your ILS Inside Out
Make sure you brush up on Integrated Logistics Support (ILS) principles and practices. Familiarise yourself with DEF STAN 00-600 and the Defence Logistics Framework, as these will likely come up in conversation. Being able to discuss how you've applied these standards in past roles will show your expertise.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with stakeholders in previous roles. Think about times when you had to navigate complex environments or resolve conflicts. This will demonstrate your ability to act as a primary interface with MoD stakeholders and partner organisations.
✨Demonstrate Leadership Experience
Be ready to talk about your experience leading multidisciplinary teams. Highlight specific projects where you provided direction and support, especially in customer-facing environments. This will help illustrate your capability to lead a small team of ILS and PDS specialists effectively.
✨Prepare for Technical Questions
Expect technical questions related to supportability analysis, logistics readiness, and software lifecycle support. Brush up on your knowledge in these areas and be prepared to discuss how you've tackled similar challenges in the past. This will show that you're not just a manager but also technically savvy.
