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- Tasks: Lead a team to manage HR and Finance applications, driving innovation and efficiency.
- Company: Join the Welsh Government, dedicated to improving lives through digital services.
- Benefits: Access to training, mentoring, and a supportive work environment.
- Why this job: Make a real impact on public services while developing your career in tech.
- Qualifications: Experience in product management and HR or Finance systems is essential.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Welsh Government delivers digital services to people and business across Wales. Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online and has a vision of improving the lives of everyone through collaboration, innovation and better public services. To achieve this vision, the Welsh Government needs specialist digital, data and technology skills across all departments in the organisation to improve the services and policies we develop for Welsh citizens.
The successful candidate will report to the Lead Product Manager in IT Services. You will be responsible for the ongoing management, support and delivery of core corporate applications including HR and Finance, leading a team of Application Operation Engineers.
This post is mapped to Senior Product Manager in the DDaT Profession Capability Framework. The Senior Product Manager for HR and Finance systems will support the Welsh Government in driving tangible business benefits across the organisation by embracing the ERP principles of standardisation, simplification, integration and automation. You will lead a team of Application Operations Engineers providing support while setting priorities for delivery.
We Are Looking For People Who Are:
- Enthusiastic and pro-active about solving problems.
- Work collaboratively with others and contribute to group objectives.
- Passionate about supporting users and taking ownership to find solutions that meet their needs.
- Organised and have good planning skills to ensure the timely delivery of high-quality outputs.
- Experienced in communicating with a wide range of people using different communication methods.
Your Main Day To Day Responsibilities Will Include:
- Lead a team of Application Operation Engineers ensuring resources are directed to support corporate priorities and delivery.
- Deputise in the absence of the Lead Product Manager taking the lead for service delivery and support provision.
- Contribute to the product roadmap, ensuring alignment with Welsh Government priorities and user needs.
- Review, agree and prioritise all submitted change requests in accordance with Business Owner direction ensuring both HR and Finance systems are optimised to support end to end processes.
- Actively liaise and engage with Business Process Owners, advising on and promoting ERP best practice and standard processes.
- Gather and analyse business requirements via workshops, interviews, process mapping and prototype demonstrations.
- Document business requirements, produce functional specifications and provide user guides for new system enhancements.
- Undertake configurational changes to core applications, supporting the resolution of complex system issues and the delivery of system enhancements.
- Lead on business analysts testing activities for Finance applications during system upgrades and patching cycles.
- Responsible for setting up and supporting a Community of Practice (CoP), made up of selected super users from across the WG departments.
- Engage with our external support provider to resolve incidents and promote fixes into production.
- Collaborate with the Service Manager to monitor product performance using analytics, feedback and Key Performance Indicators (KPIs).
- Any other tasks as requested by management commensurate with the grade and role.
Qualifications and Experience:
- Experience managing and implementing changes following correct processes and ensuring governance structures are followed.
- Delivering at Pace – Act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance.
- Agile and Lean Processes – Visualise and make visible the work of the team.
- Experience of working with 3rd party suppliers ensuring customer needs are met.
- Excellent operational knowledge of HR or Finance systems e.g. Oracle, SAP or equivalent.
- Product Management – Work with your team to investigate and validate what adds value now and what could add value in future.
Nationality requirements: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS), and individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020.
Development Opportunities: As a member of the Digital, Data and Technology profession in Welsh Government you will have access to a range of learning and development opportunities, including training, coaching, mentoring and short-term placement experiences.
How to Apply: All applications must be made using the Welsh Government online application system. The application deadline is 11/02/2026. For assistance with the application or for alternate formats, contact ictservicecontrol@gov.wales.
Senior Product Manager – HR & Finance applications – SEO employer: Llywodraeth Cymru / Welsh Government
Contact Detail:
Llywodraeth Cymru / Welsh Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager – HR & Finance applications – SEO
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially in HR and Finance applications.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your skills, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Product Manager – HR & Finance applications – SEO
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share specific examples of how you've tackled challenges in HR or Finance applications. We love candidates who are proactive and passionate about solving problems.
Tailor Your Application: Make sure to customise your application to highlight your experience with ERP principles and product management. We want to know how your skills align with our goals at the Welsh Government, so don’t hold back!
Be Clear and Concise: When documenting your experience, keep it straightforward. Use bullet points where possible and focus on key achievements that demonstrate your ability to lead teams and manage projects effectively.
Apply Through Our Website: Remember, all applications need to be submitted via the Welsh Government online application system. It’s super easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Llywodraeth Cymru / Welsh Government
✨Know Your Product Inside Out
As a Senior Product Manager, you’ll need to demonstrate a deep understanding of HR and Finance applications. Research the specific systems mentioned in the job description, like Oracle or SAP, and be ready to discuss how you've managed similar products in the past.
✨Showcase Your Leadership Skills
You’ll be leading a team of Application Operation Engineers, so prepare examples that highlight your leadership style. Think about times when you’ve successfully directed resources to meet corporate priorities or resolved conflicts within a team.
✨Emphasise Collaboration and Communication
The role requires working closely with various stakeholders. Be ready to share experiences where you’ve effectively communicated with different teams or users, and how you’ve gathered and analysed business requirements through workshops or interviews.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to deliver at pace. Think of scenarios where you had to manage conflicting demands or implement changes while ensuring governance structures were followed. Practising these responses will help you feel more confident during the interview.
