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- Tasks: Lead housekeeping and operations for high-end boutique accommodation in Chessington.
- Company: Join a luxury short-stay company focused on exceptional guest experiences.
- Benefits: Competitive salary, flexible hours, and potential for increased pay based on performance.
- Why this job: Make spaces shine and create memorable stays for guests in a friendly team.
- Qualifications: Experience in housekeeping or hospitality, and a proactive, organised approach.
- Other info: Enjoy a dynamic role with seasonal flexibility and opportunities for growth.
The predicted salary is between 30000 - 38000 £ per year.
Pay: £30,000.00-£38,000.00 per year. This is a hands-on role in a small portfolio of high-end boutique accommodation in the Chessington area. We are looking for an Operations & Lead Housekeeper to take full ownership of day-to-day operations, including cleaning, laundry, ironing, basic maintenance, weekend work, and occasional out-of-hours guest communication. There is a base salary of £16,200 (£1,350 per month) and then a share of revenue (also paid monthly). Good performance, ownership and care for customer will increase pay.
Key Responsibilities
- Personally clean and prepare two accommodation units to a high standard.
- Manage laundry, ironing, linen organisation, and keep the laundry room tidy.
- Order new linen and supplies proactively.
- Carry out basic maintenance and repairs and arrange specialist contractors when needed.
- Find, manage, schedule, and quality-check part-time cleaner(s) as required.
- Ensure cleaning standards are maintained across all units and step in when cover is needed.
- Handle all guest messaging, including politely requesting Google reviews.
- Ensure smooth guest check-ins, stays, and departures.
Working Pattern
This is not a 9–5, Monday–Friday role. Workload is seasonal: summer is significantly busier than winter. Holiday time cannot usually be taken during busy periods and should be planned for quieter months. There will be quieter days with no changeovers, where you may work from home handling guest messages and admin. Weekend availability is essential (weekends are almost always booked). Occasional out-of-hours messages or urgent calls may be required.
Requirements (Essential)
- Lives locally to Chessington (or very close by).
- Own car required.
- Experience in housekeeping, hospitality, or property operations.
- Comfortable with hands-on cleaning and physical work.
- Confident organising and managing other cleaners.
- Organised, reliable, and able to work independently.
Please do not apply if you do not meet these requirements.
About You
- Takes pride in making spaces look flawless, welcoming, and beautifully presented.
- Loves making guests feel comfortable, relaxed, and genuinely cared for.
- Is kind, sincere, and a great fit for a small, friendly team culture.
- Is reliable, punctual, and proactive, with the confidence to take initiative.
- Enjoys responsibility and ownership rather than rigid routines.
- Looking for a long-term role, not casual or temporary work.
Hours & Pay
Typically 25–35 hours per week (varies with bookings). Flexible working pattern depending on occupancy. Competitive salary reflecting responsibility and hands-on nature of the role. This role suits someone who values flexibility, ownership, and high standards rather than fixed office hours. Please only apply if you are comfortable with all aspects described above.
Ready to Join?
If this role sounds like a good fit, we’d love to hear from you. We offer a paid trial with immediate start, giving you the opportunity to experience the role firsthand and ensure it’s the right fit for both sides. Thank you for taking the time to read the advert — we look forward to reviewing your application.
Operations & Lead Housekeeper – Boutique Stays (Chessington) employer: LLUXL Limited
Contact Detail:
LLUXL Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Lead Housekeeper – Boutique Stays (Chessington)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boutique Stays and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in housekeeping and operations aligns with what they’re looking for.
✨Tip Number 3
Show off your personality! This role is all about making guests feel welcome, so let your friendly and sincere nature shine through during the interview. They want to see that you’ll fit into their small, friendly team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Operations & Lead Housekeeper – Boutique Stays (Chessington)
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the role! Share why you love housekeeping and hospitality, and how you take pride in creating welcoming spaces for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or property operations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Honest About Availability: Since this role requires flexibility and weekend work, be upfront about your availability. If you can handle the busy periods and are okay with occasional out-of-hours communication, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at LLUXL Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Operations & Lead Housekeeper position. Familiarise yourself with the day-to-day tasks like cleaning, laundry management, and guest communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in housekeeping or hospitality. Prepare specific examples of how you've managed cleaning standards, organised teams, or handled guest interactions. This will highlight your suitability for the hands-on nature of the job and your ability to take ownership.
✨Emphasise Flexibility and Reliability
Since this role requires weekend work and flexibility, be prepared to talk about your availability. Share any past experiences where you've successfully adapted to changing schedules or taken on extra responsibilities. This will reassure them that you can handle the demands of a busy season.
✨Demonstrate Your Passion for Guest Care
Express your enthusiasm for creating welcoming spaces and making guests feel comfortable. Share anecdotes that illustrate your commitment to high standards and customer satisfaction. This will resonate well with the company’s values and show that you’re a great fit for their friendly team culture.
