At a Glance
- Tasks: Be the friendly face of our healthcare team, providing excellent customer service and administrative support.
- Company: Join Inclusion Healthcare, a not-for-profit organisation making a real difference in the community.
- Benefits: Enjoy a supportive environment, skill development opportunities, and the chance to impact vulnerable populations.
- Other info: Flexible part-time hours with a positive team culture.
- Why this job: Make a meaningful contribution to healthcare access for those in need while gaining valuable experience.
- Qualifications: Organised, approachable, and passionate about helping others.
The predicted salary is between 25000 - 31200 £ per year.
We have an exciting opportunity to join our team at Inclusion Healthcare.
Do you enjoy working with people and providing excellent customer service? Are you organised, approachable, and looking to make a real difference? Inclusion Healthcare has an exciting opportunity for a Practice Receptionist & Administrator to join our friendly and dedicated team, supporting the delivery of high-quality care to vulnerable populations across Leicester and Loughborough.
We are a not-for-profit organisation delivering responsive, compassionate primary care to people at risk of marginalisation. With over 25 years’ experience supporting the homeless community and more than 10 years working with asylum seekers, we operate three GP practices and the No.5 Recovery Hub—a day centre for people with street lifestyles who use alcohol or substances.
This is a varied and rewarding role where you will be the first point of contact for patients and visitors, helping to create a welcoming environment while supporting the smooth day-to-day running of reception and administrative services.
Benefits
At Inclusion Healthcare, you’ll be part of a supportive, values-driven organisation where your work has real impact. We offer a positive team environment, opportunities to develop your skills, and the chance to contribute to improving access to healthcare for those with complex needs.
Part- time Admin/Receptionist – Inclusion Healthcare in Leicester employer: Llrlmc
Inclusion Healthcare is an exceptional employer that prioritises a supportive and values-driven work culture, making it an ideal place for those passionate about providing compassionate care to vulnerable populations. With opportunities for personal and professional growth, employees can thrive in a positive team environment while making a meaningful impact on the lives of individuals in Leicester and Loughborough. Join us to be part of a dedicated team that truly values your contributions and commitment to improving healthcare access.
StudySmarter Expert Advice🤫
We think this is how you could land Part- time Admin/Receptionist – Inclusion Healthcare in Leicester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Llrlmc and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Llrlmc and let us see your personality shine through!
We think you need these skills to ace Part- time Admin/Receptionist – Inclusion Healthcare in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Llrlmc.
Get Familiar with Our Brand:Before applying, take some time to learn about Llrlmc and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Llrlmc
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Llrlmc.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Llrlmc will surely appreciate.
