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- Tasks: Manage client accounts and ensure timely payment of outstanding receivables.
- Company: Join Wilson Sonsini, a leading legal advisor for tech and life sciences.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for career growth.
- Other info: Collaborative culture with a focus on client satisfaction and process improvement.
- Why this job: Make an impact in a dynamic environment while developing your professional skills.
- Qualifications: 3+ years in collections, strong communication, and analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.
The firm is seeking a Collection Representative to support our London office. This role is responsible for managing a portfolio of client accounts, ensuring timely payment of outstanding receivables, and working collaboratively across departments to support the firm’s financial goals.
The ideal candidate brings experience from a high-volume, high-value professional environment, preferably within a law firm, and demonstrates excellent communication, negotiation, and analytical skills.
Responsibilities:- Manage an assigned portfolio of client accounts, focusing on prompt resolution of overdue balances.
- Professionally follow up with clients by phone and email to secure payments and resolve outstanding issues.
- Work closely with Account Managers and Members to resolve billing discrepancies, clarify client matters, and facilitate payment.
- Monitor aged receivables and identify accounts at risk of non-payment; escalate when appropriate.
- Maintain accurate and up-to-date records of collection efforts in the firm’s systems (Aderant Expert Collections).
- Assist in preparing collection reports and performance updates for Finance and practice group leadership.
- Collaborate with Account Managers to ensure aligned client communication strategies and to support overall client relationship goals.
- Contribute to process improvement initiatives aimed at increasing collections efficiency and client satisfaction.
- Collaborate across offices and departments, particularly between the London and Brussels teams, to support coordinated client outreach.
- Minimum of 3 years’ experience in collections within a law firm or high-value professional services environment.
- Demonstrated experience handling a high-volume, high-dollar accounts receivable portfolio.
- Proficient in Microsoft Office Suite, especially Excel and Word.
- Familiarity with Aderant and Expert Collections strongly preferred.
- Strong analytical and negotiation skills; able to assess client history and offer solutions to ensure payment.
- Excellent verbal and written communication skills; able to engage professionally with clients, Account Managers, and internal stakeholders.
- Strong attention to detail, organizational skills, and ability to prioritize work effectively.
- Proven ability to work independently while also contributing to a team-oriented environment.
- Customer service focused, with a professional, diplomatic, and client-facing demeanor.
- Ability to manage sensitive financial information with discretion and integrity.
We offer a highly competitive salary and benefits package. Equal Opportunity Employer.
Collection Representative in London employer: , LLP
Contact Detail:
, LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection Representative in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and finance sectors. You never know who might have a lead on a Collection Representative role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Wilson Sonsini and their approach to client relations. Show us that you understand their values and how you can contribute to their financial goals.
✨Tip Number 3
Practice your negotiation skills! Role-play scenarios where you need to follow up with clients about overdue payments. This will help you feel more confident when it comes to real conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team.
We think you need these skills to ace Collection Representative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collection Representative role. Highlight your experience in collections, especially within a law firm or high-value professional services environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your communication and negotiation skills, as well as your ability to manage client accounts effectively.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, be sure to include examples of how you've successfully assessed client histories and resolved payment issues in the past. We love seeing how you can bring solutions to the table!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at , LLP
✨Know Your Numbers
Before the interview, brush up on your understanding of financial metrics and collections processes. Be ready to discuss specific examples from your past experience managing high-value accounts, as this will show you know your stuff and can handle the responsibilities of the role.
✨Master the Art of Communication
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and professionally. Prepare for common scenarios where you might need to negotiate payment terms or resolve disputes, and think about how you would approach these conversations.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical abilities during the interview. You might be asked to assess a hypothetical client account situation, so think about how you would identify risks and propose solutions. Highlight any tools or software you've used, like Aderant, to back up your claims.
✨Team Player Mindset
Collaboration is key in this role, so come ready to discuss how you've worked with others in previous positions. Share examples of how you've partnered with Account Managers or other departments to achieve financial goals, and emphasise your ability to contribute to a team-oriented environment.