Digital Delivery Manager in West Bromwich

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policyWe’re looking for an experienced Digital Delivery Manager in our Group Corporate Affairs team to help elevate us to the next stage of our digital journeyGroup Corporate Affairs (GCA) is an award-winning team that provides the insight, counsel, and challenge the Group needs to deliver its strategic objectives. We deliver best-in-class communications for key audiences, ensuring Lloyds Banking Group is recognised for Helping Britain ProsperYou’ll join the Digital team, responsible for overseeing and developing the Lloyds Banking Group corporate website, our primary external platform for engaging with partners, investors, media and prospective employees, as well as an increasingly important channel for how the Group is understood in AI driven environmentsThe primary objective of this role is to continue developing lloydsbankinggroup.com into an outstanding digital experience for our audiences, while supporting the delivery and distribution of content that helps build and protect our reputation and purposeThis is a great opportunity for someone with the right skills to join at an important time and make a real difference to an already ambitious teamYou’ll build strong internal relationships and collaborate with multiple teams across the businessYou’ll be highly organised, with experience managing multiple projects and workstreams at the same time, and able to prioritise effectivelyYou’ll be responsible for collating and prioritising development work, website issues and defects, and supporting scoping and sizingYou’ll have technical knowledge to support decisions on future development and enhancementsYou’ll help drive the transition of the website towards an AI-enabled platform, working closely with technical and platform teamsYou’ll treat AI and large language models as a core audience, ensuring content is structured and clearly represented in AI generated outputsSupport the evolution from traditional SEO to Generative Engine Optimisation (GEO), ensuring content is structured, cited and accurately surfacedPartner closely with AI, Lab and platform teams to embed AI into CMS workflows, tooling and ways of workingYou’ll maintain day-to-day website content using a CMS to ensure content is accurate, optimised and effective for our audiences, supporting improvements in performance and discoverabilityYou’ll be responsible for supporting the route to live process for the website, including coordinating testing, providing sign off and resolving issues, while acting as a key point of contact. This may involve some out of hours workYou’ll be confident presenting to senior stakeholders, providing clear updates on progress and prioritiesBenefitsA generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding