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For Companies At a Glance
- Tasks: Create seamless digital experiences and shape strategic initiatives for customers.
- Company: Join Lloyds Banking Group, a leader in innovative banking solutions.
- Benefits: Enjoy a generous pension, bonus scheme, and 30 days' holiday.
- Why this job: Make a real impact by transforming customer experiences and advocating for design.
- Qualifications: Strong relationship-building skills and experience in research and design thinking.
- Other info: Be part of a vibrant design community with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers across the Group. You’ll love your craft and enjoy sharing your knowledge with others. Whether that’s advocating for Service Design with product teams, defining new ways of working together more effectively, or helping evolve the craft, your role will shape strategic initiatives and help transform moments of worry into moments of hope.
Responsibilities
- Work effectively and confidently as part of agile teams to uncover priorities, visualise outcomes, and define scope.
- Shape strategic initiatives ensuring we are led by colleague, customer and market insight when creating or enhancing our propositions and services.
- Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed.
- Communicate with colleagues and stakeholders to manage expectations and incorporate multiple perspectives when defining solutions.
- Support the research and document current and future state services.
- Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints.
- Take ownership for your own development.
- Collaborate closely with other designers, product owners, and engineers.
- Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys.
Qualifications and Personal Attributes
- Strong relationship-building skills and an innovative approach to problem solving, with credibility when dealing with senior audiences.
- Proactive, highly motivated, and driven approach to achieving individual and collective goals, fostering a culture of innovation and continuous improvement.
- Resilience under pressure, with the ability to proactively identify new or potential risks and respond to emerging priorities.
- Excellent communication skills, effective in communicating ideas, issues, and implications to senior, technical and non‑technical audiences.
- Experience in research and design thinking methods.
Benefits
- A generous pension contribution of up to 15%.
- Annual performance‑related bonus scheme.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days' holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
Service Designer (12-Month FTC) in Manchester employer: Lloyd's
Contact Detail:
Lloyd's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer (12-Month FTC) in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a Service Designer. Make it visually appealing and easy to navigate. This is your chance to demonstrate how you can transform moments of worry into moments of hope through design.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to Service Design. Think about how you can showcase your relationship-building skills and innovative problem-solving approach. Remember, confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on the chance to join our team!
We think you need these skills to ace Service Designer (12-Month FTC) in Manchester
Some tips for your application 🫡
Show Your Passion for Service Design: When writing your application, let your love for Service Design shine through! Share specific examples of how you've created seamless digital experiences in the past. We want to see your enthusiasm and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience with agile teams and your ability to communicate effectively with stakeholders. This shows us that you understand what we're looking for and how you fit into our vision.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to convey your ideas and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture.
How to prepare for a job interview at Lloyd's
✨Know Your Craft Inside Out
As a Service Designer, it's crucial to demonstrate your passion for the craft. Brush up on design thinking methods and be ready to discuss how you've applied them in past projects. Show that you can advocate for Service Design and explain its importance in creating seamless digital experiences.
✨Prepare for Stakeholder Engagement
Since you'll be attending workshops and discussions with stakeholders, practice articulating complex ideas clearly. Think about how to manage expectations and incorporate diverse perspectives when defining solutions. Being able to communicate effectively with both technical and non-technical audiences will set you apart.
✨Showcase Your Problem-Solving Skills
Be prepared to share examples of how you've tackled challenges in previous roles. Highlight your innovative approach to problem-solving and how you've built strong relationships with colleagues. This will demonstrate your proactive mindset and ability to foster a culture of continuous improvement.
✨Emphasise Collaboration and Community Involvement
Collaboration is key in this role, so come ready to discuss how you've worked closely with other designers, product owners, and engineers. Also, mention any involvement in design communities where you've shared knowledge or ideas. This shows your commitment to the craft and your willingness to learn from others.
