- Our team is committed to the responsible use of AI and automation to deliver significant value to both customers and the business. During 2025 we delivered a Proof of Concept, using the latest Agentic tech, and started 2026 by landing an MVP with users
- We have a bold roadmap for 2026 and beyond, aiming to build on this foundation and scale usage while always looking for opportunities to innovate and go further for our customers and colleagues
- This role presents an exciting opportunity to enhance customer value by becoming more data-driven, and utilising predictive, innovative technology. We’re looking for a Senior Product Owner to join our new lab, you’ll play a crucial role in product development, working alongside other Product Owners, Customer Journey Managers, Business experts and our dedicated Engineering team
- Your core responsibility will be to identify and shape new opportunities with multiple stakeholders. You’ll also play a leading role in shaping emerging strategy and influencing the Operating Model of the future
- This role sits in the Senior Leadership Team for the Hive Lab so you’ll be accountable for leading and developing people as well as playing a key role in establishing ways of working and creating the right environment for the whole team to succeed together
Benefits
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our ‘Your Tomorrow’ scheme. You can decide how much you save and get a say in where your contributions are invested.
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone
Collaborative approach to working with internal teams, partners and third party suppliers
A proven track record of working at a senior level to shape and influence wider business strategies and operating models
Consistent track record of delivery of scale solutions ensuring clear objectives and key results and set and value is measurable
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply
Experience of delivering AI products or practical ability to demonstrate understanding of the technology and key delivery considerations
5 years experience in Product Management and Agile Methodology with proven experience of leading across multiple products
Ability to create a clear product strategy using both internal and external insight and clear data points to identify and prove value delivery
People management skills as leading and coaching other colleagues will be a core part of the role
Excellent communication skills with evidence of influencing up to senior Executive level
