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- Tasks: Lead innovative education programmes and drive commercial growth in the insurance market.
- Company: Join Lloyd's, the world's leading insurance marketplace focused on courage and collaboration.
- Benefits: Enjoy flexible working, generous pension, healthcare, and professional development support.
- Why this job: Make a real impact by educating and innovating in the global insurance landscape.
- Qualifications: Experience in commercial education and strong stakeholder management skills required.
- Other info: Diversity and inclusion are key; we value every voice and offer a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.
The Innovation & Commercial Education team sits at the heart of Lloyd's ambition to be the pre-eminent global Marketplace for risk. This integrated function brings together:
- Lloyd's Lab - Europe's leading insurance innovation hub, delivering structured programmes that help market participants transform emerging risks into commercial opportunities.
- Lloyd's Academy - A global education platform offering in-person and digital learning experiences that build market capability and deepen client understanding of the Lloyd's platform.
The purpose is to lead the strategic development and delivery of Lloyd's Academy as a global business development tool, educating key stakeholders - Risk Managers, Brokers, and Underwriters - on how to place business in the Lloyd's market. The role drives commercial growth by designing high-impact learning experiences that deepen market understanding, unlock new business opportunities, and strengthen Lloyd's position as the pre-eminent global marketplace for risk.
Principle accountabilities:
- Strategic Leadership - Shape and evolve the Academy's global strategy and programmes to support Lloyd's strategic priorities and market development goals. Identify new markets and audiences where education can unlock business opportunities including monetisation of Lloyd's Academy content. Define and implement the go to market strategy for Lloyd's Academy including customer definition and insights, value proposition development and direction for marketing and comms strategy.
- Programme Design & Delivery - Lead the development of the Lloyd's Academy Curriculum to ensure a blended set of learning solutions (virtual, in person, hybrid) that meet audience needs and align with Lloyd's commercial objectives. Oversee operational delivery of Lloyd's Academy programmes and ensure standards, processes, resources and technology are in place for consistent, best-in-class, global delivery. Oversee quality assurance and continuous improvement of learning experiences.
- Stakeholder Engagement - Build relationships with market stakeholders (including syndicates & brokers) and international programme partners including industry bodies, insurance business and academic institutions. Be responsible for community engagement strategy, ensuring our volunteer faculty members and programme alumni realise value from their continued relationship with Lloyd's Academy. Collaborate with internal teams (e.g. Innovation, Market Development, International) to ensure programme alignment and source subject matter expertise and contributions. Represent Lloyd's Academy externally, including speaking engagements and partner briefings.
You will need to demonstrate the following skills and experience:
- Proven experience in commercial education, business development, or market engagement.
- Strong understanding of the Lloyd's market and global insurance ecosystem.
- Experience designing and delivering learning programmes for professional audiences.
- Applied knowledge of the educational landscape within insurance highly desirable (including certification, CPD, private training providers, academia and commercial education initiatives).
- Excellent stakeholder management and communication skills.
- Strategic thinker with a bias for execution and results.
- Comfortable working in a fast-paced, matrixed environment.
- Experience with adult learning principles and instructional design.
- Familiarity with digital learning platforms and global delivery models.
- Ability to translate complex insurance concepts into accessible learning formats.
Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Senior Commercial Education and Innovation Manager in London employer: Lloyd's
Contact Detail:
Lloyd's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Education and Innovation Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in commercial education and innovation. Tailor it to showcase how you can contribute to Lloyd's Academy and its mission. This will set you apart from other candidates.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating your understanding of the Lloyd's market and how your background aligns with their values. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lloyd's team. Don’t miss out on this opportunity to build a braver future with us!
We think you need these skills to ace Senior Commercial Education and Innovation Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with ours and how you can contribute to building a braver future at Lloyd's.
Tailor Your Experience: Make sure to highlight your relevant experience in commercial education and business development. We’re looking for specific examples that demonstrate your understanding of the Lloyd's market and how you've successfully engaged stakeholders in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to innovate and educate within the global insurance market.
How to prepare for a job interview at Lloyd's
✨Know Your Stuff
Make sure you have a solid understanding of the Lloyd's market and its global insurance ecosystem. Brush up on recent trends, challenges, and innovations in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Strategic Thinking
Prepare to discuss how you would shape and evolve the Academy's global strategy. Think about potential new markets and audiences for education. Be ready to share specific ideas on how you can unlock business opportunities through innovative learning experiences.
✨Engage with Stakeholders
Highlight your experience in building relationships with various stakeholders. Be prepared to discuss how you would engage with risk managers, brokers, and academic institutions. Share examples of how you've successfully collaborated with others to achieve common goals.
✨Demonstrate Your Learning Design Skills
Be ready to talk about your experience in designing and delivering learning programmes. Discuss your familiarity with adult learning principles and how you can translate complex insurance concepts into accessible formats. Bring examples of past programmes you've developed or delivered.