Lead Service Architect (Markets) in London

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

Lloyd’s is seeking to recruit a Lead Service Architect (Markets). As our Lead Service Architect (Markets), you’ll provide clear architectural leadership across our Markets and Commercial teams. You’ll help us simplify complexity, strengthen oversight and build technology that supports a well‑governed, high‑performing global marketplace. This is your opportunity to shape how strategy and technology come together. To focus on what matters. And to make a real impact at scale. At Lloyd’s, we’re modernising how the world’s leading insurance market operates. And architecture sits right at the heart of that change.

What you’ll do

• You’ll work at the intersection of strategy, technology and delivery. And you’ll be trusted to lead.
• Align Markets strategy with technology decisions that are practical, robust and future‑ready.
• Simplify complex application landscapes, reducing duplication, cost and risk.
• Set clear architectural direction that supports strong market and commercial performance.
• Build trusted relationships across business and technology teams.
• Provide clear, achievable roadmaps that balance cost, control and innovation.
• Govern change with discipline, managing architectural risk and enabling predictable delivery.
• Ensure solutions are compliant, scalable and fit for purpose in a regulated environment.

Why this role matters

We’re delivering our Advance and Protect strategy. That means modernising platforms, using data more intelligently and enabling risk‑based oversight across the market. You’ll help reduce friction, enable smarter decision‑making and create foundations for innovation that can scale. All while protecting the integrity and performance of the Lloyd’s market.

What you’ll bring

• We’re looking for someone who combines architectural depth with strong judgement and influence.
• Experience leading service or enterprise architecture in complex environments.
• Experience of the Lloyd’s market or insurance sector is a strong advantage.
• Confidence working with senior stakeholders across business and technology.
• Build trusted relationships across our Markets and Commercial teams.
• Collaborate with the wider architecture community to stay consistent and joined‑up.
• Stay curious about modern tools, data, AI and industry best practice.
• A clear, pragmatic approach to governance and risk.
• The ability to cut through complexity and focus on what matters.
• Curiosity, openness and the courage to challenge when needed.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link; https://cleartalents.com/apply/lloyds-msa1645695881. Please note, clicking on this link does not register your application for the vacancy.