At a Glance
- Tasks: Support governance committees and enhance operational excellence in the Lloyd's insurance market.
- Company: Join Lloyd’s, the leading insurance marketplace, committed to a braver future.
- Benefits: Flexible working, generous pension, healthcare, and professional development support.
- Other info: Diversity and inclusion are key; we value your voice and ideas.
- Why this job: Make a real impact in a collaborative environment focused on continuous improvement.
- Qualifications: Strong organisational skills and experience in cross-functional collaboration.
The predicted salary is between 50000 - 60000 £ per year.
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
We’re looking for a Senior Associate for a 6 Month FTC to help strengthen how the Lloyd's Insurance market oversight is governed and supported. If you’re proactive, collaborative, and take ownership for improving how things work, this is a great opportunity for you.
What you’ll do:
- You’ll play a key role at the centre of the Lloyd's insurance market oversight. Supporting key governance committees, you’ll deliver an operational excellence framework, ensuring effective processes, tools, communication, technology, and ways of working are in place to build consistency, drive continuous improvement, and enable timely strategic decision-making.
- Lead operational delivery across key governance forums, including the executive level Business Opportunities Committee (BOC), Capital Planning Group (CPG) and Market Oversight Group (MOG).
- Coordinate complex activities end-to-end — from planning and scheduling to outputs and follow-up.
- Build and improve processes, tools and ways of working, making them simpler, smarter and more consistent.
- Work cross-functionally with teams across Market Oversight, Market Performance, Commercial, Finance, Risk, Data and Technology.
- Develop and maintain understanding of relevant oversight topics for effective cross-functional collaboration and accuracy of governance outputs.
- Drive continuous improvement, identifying opportunities to enhance efficiency, transparency and decision-making.
- Manage stakeholder relationships, acting as a trusted point of contact across the business.
- Analyse data and insights to support reporting and better decisions.
- Ensure governance is robust, aligned to best practice and regulatory expectations.
What you’ll bring:
- Strong organisation and project coordination skills, with the ability to manage multiple priorities.
- Experience working across matrix environments and cross-functional collaboration.
- Relevant insurance industry experience.
- Confidence engaging and influencing senior stakeholders.
- A mindset focused on continuous improvement and operational excellence.
- The ability to analyse information, spot risks and deliver practical solutions.
- Clear, impactful communication skills.
- Experience in the Lloyd’s market will help you get up to speed quickly. And just as important is your ability to learn, adapt and take initiative.
What sets you apart:
- You’re someone who looks for better ways of doing things — and acts on them.
- Takes ownership and follows through.
- Builds trust through openness and collaboration.
- Keeps things moving, even when they’re complex.
What you’ll get from us:
We’ll give you the space to grow and the support to succeed. You’ll be part of a team that values openness, focus, integrity and empowerment, encourages new ideas and different perspectives, invests in your development and wellbeing, and works together to deliver meaningful impact.
Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Insurance Operations Governance, Senior Associate - 6 Month FTC / Secondment in London employer: Lloyd's
At Lloyd's, we pride ourselves on being a leading employer in the insurance industry, fostering a culture of collaboration, innovation, and continuous improvement. Our commitment to employee development is evident through our comprehensive benefits package, which includes flexible working arrangements, health and wellbeing programmes, and opportunities for professional growth. Join us in building a diverse and inclusive environment where your voice matters and you can make a meaningful impact in shaping the future of insurance.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Operations Governance, Senior Associate - 6 Month FTC / Secondment in London
✨Tap into Local Agencies
For temporary roles like the one at Lloyd's, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Lloyd's knows you can adapt quickly to their needs!
We think you need these skills to ace Insurance Operations Governance, Senior Associate - 6 Month FTC / Secondment in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Lloyd's's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Lloyd's
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Lloyd's. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.